Microsoft Copilot Training
The power of AI in Microsoft 365 – work faster and smarter with Copilot.
Practical hands-on Copilot training you can use immediately in Word, Excel, PowerPoint, Outlook, Teams and more.
5 Star Rated
In-House Training
Public Courses
1 Day Course
Public course places from £300 per person. In-house team training from £1,000 remote or £1,200 in-person for a group.
See detailed pricing information below
Trusted By Teams Across the UK
In the private and public sectors, from SMEs to publicly-listed companies, I've delivered training across a wide range of organisation sizes and sectors.
Why Microsoft Copilot Training Matters
Many organisations roll out Copilot licences and then find people barely touch them or use them for the odd email and little else.
The software isn't the gap - it's knowing how to use it well.
This course gets a whole team to that point together, consistently, so the investment you've already made in licences actually pays off.
Whether you or your organisation are completely new to AI, or already experimenting, this hands-on Copilot course will show you how to make Copilot work for you across Word, Excel, Outlook, Teams, and more.
You’ll learn how to write effective prompts, automate everyday tasks, summarise information instantly, and use Copilot to create content, analyse data, and improve decision-making.
By the end of the session, you’ll have practical skills you can use immediately to work faster and more efficiently with Microsoft 365.
You’ll learn how to:
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Use Copilot in Microsoft Word, Excel, Outlook, and Teams and more
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Write powerful prompts to get accurate, useful responses
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Summarise emails, documents, meetings, and tasks in seconds
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Turn ideas into content: emails, summaries, reports, drafts
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Reduce repetitive work and increase productivity
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Create Agents to carry out repeated processes consistently
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Use Copilot safely and responsibly in the workplace
You also receive 3 months of personal email support from me for any follow-up questions.
Want 50 ready-to-use Copilot prompts?
Download my free Copilot Prompt Pack PDF document.
50 practical prompts for email, meetings, reports, Excel and presentations, each with an honest note on what it's good for.
Microsoft Copilot Course Content
For in-house training the course content and length can be tailored to your specific requirements. Please Contact Me for more information and a quote.
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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A Copilot prompt library with practical examples that can be used with real tasks straight away.
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Step-by-step frameworks and templates to apply what you've learned.
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Certificate of Completion after the course.
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Post-course email support - you can email me with questions for 3 months after the course, answered personally.
To access all the features of Copilot and get the most out of the course I recommend being on the paid version. If you are on the free version you will still get a lot out of the course but won't be able to access all of the advanced features of Copilot. Please get in touch if to discuss further if you are unsure.
Understanding AI and Microsoft Copilot
A clear, practical introduction to what Copilot is, how it works inside Microsoft 365, and how it differs from other AI tools. ✔ What AI is (in simple, practical terms) ✔ How Microsoft Copilot integrates across Word, Excel, Outlook, Teams, and more ✔ The difference between Copilot and other AI tools ✔ Where Copilot adds value in everyday work ✔ Common myths and what Copilot can and can’t do
Getting Started with Copilot
Learn how to access Copilot, navigate the interface, and write simple prompts that produce helpful results. ✔ How to access Copilot Chat on web, desktop, and mobile ✔ The interface, tools, and key features ✔ Writing clear, effective prompts ✔ Editing and improving your prompts ✔ Using Copilot to generate text, ideas, summaries, and explanations
Advanced Prompting for Better Results
Build confidence with prompting techniques that help you go beyond the basics and get accurate, tailored outputs. Craft and engineer prompts to get the results you want quickly and easily. ✔ Structuring prompts for clarity and precision ✔ Using voice, style, format, and role prompts ✔ Creating repeatable workflows with prompt templates ✔ Uploading files and working with live documents ✔ Avoiding prompt pitfalls and inaccurate outputs
Copilot Chat: Powerful Tools and Advanced Features
Explore the advanced capabilities that make Copilot a true productivity multiplier. ✔ Custom Instructions to make Copilot respond with the style, tone and language you want every time ✔ Notebooks – exploring topics, documents, and workflows step by step ✔ Create – generating content, summaries, reports, ideas, and drafts ✔ Planning & project tools – using Copilot for research, task breakdowns, and decision support ✔ Combining Copilot Chat tools with Microsoft 365 apps
Copilot Agents - automate repeated workflows
Learn how to carry out repeatable tasks quickly and simply with Copilot Agents. Create a Copilot Agent for a task and then share it across your team to ensure consistently high-quality outputs. ✔ What Copilot Agents are and how to access them ✔ Using pre-built Agents such as Research and Analyst ✔ Connecting to third-party Agents for your existing systems ✔ Creating your own Agents for personal use or to share with others ✔ Customise Agent instructions and knowledge to get the exact output you want every time
Copilot in Word
Produce high-quality writing faster with Copilot’s drafting, rewriting, and summarising tools. ✔ Drafting documents, reports, and emails ✔ Rewriting, expanding, shortening, and improving text ✔ Summarising long documents instantly ✔ Creating outlines, templates, and structured documents ✔ Using Copilot to review tone, clarity, and style
Copilot in Excel
Turn data into insights without formulas or complexity. Understand the limits of Copilot in Excel and where it genuinley shines. ✔ Analysing spreadsheets using natural language ✔ Creating charts, summaries, and insights instantly ✔ Writing or explaining formulas ✔ Sorting, filtering, and transforming data ✔ Getting help with data visualisation
Copilot in PowerPoint
Create polished, engaging presentations in a fraction of the time. ✔ Turning documents into slides ✔ Creating full presentations from scratch ✔ Redesigning slides and changing layouts ✔ Choosing visual styles ✔ Summaries and speaker notes
Copilot in Outlook
Manage inbox overload and communicate faster. ✔ Summarising email threads ✔ Drafting responses in your tone of voice ✔ Extracting actions and deadlines ✔ Scheduling and handling admin tasks ✔ Using Copilot to prioritise your day ✔ Setting up custom email instructions for your style and tone of voice
Real-Life Scenarios and Mini-Projects
Hands-on exercises designed to build confidence and help you embed Copilot into your daily routine. ✔ Drafting a report from meeting notes ✔ Summarising a long document and extracting actions ✔ Creating a PowerPoint presentation from a brief ✔ Analysing a spreadsheet and explaining insights ✔ Write sales proposals and marketing plans ✔ Improving a chaotic inbox
Safe and Responsible use of AI at work
You will have gained a lot of new skills and ideas from the course, but it's also crucial to use AI in the right way. We will look at how individuals and organisations can use AI responsibly and safely in the workplace. ✔ Why all organisations need an AI use policy and an example of one in practice ✔ How to keep human judgement central to any workflow with AI ✔ The key principle of responsible use ✔ Examples of how AI can be used badly and what to avoid
Your AI Action Plan
Finish the course with a personalised plan for using Copilot in your real-world tasks. ✔ Mapping where Copilot can save you time ✔ Your top 3 Copilot workflows ✔ Guidance on best practices moving forward
Meet Your Trainer
Mark Baglow
Hi, I'm Mark. When you book this course, you get me – not an associate, not a script read off a slide.
I've used Copilot and other AI tools in my own business - so this isn't theory from someone who read the manual. It's what actually works, including where the tools fall short.
I've spent fifteen years in the world of education, training and development. During my career I learned the thing that still shapes every course I run: people don't remember what you tell them, they remember what they do.
My training is practical, hands-on and refreshingly jargon-free – real tools you'll use on Monday morning, not dry theory you'll have forgotten by lunch.
I'm a certified DISC analyst, and I've designed and delivered leadership, management and communication training across sectors including education, software and financial services.
I'm based in Birmingham – right in the middle of the country – so I can reach you easily for in-person training anywhere in the UK, or even internationally! I also provide live online training if that suits you better.
I keep my business deliberately personal: you deal with me directly, from first enquiry to post-course follow-up, and every session is built around your people and your real-world challenges.
Pricing & Learning Options
Live Online Public Course
Live interactive online training with Mark Baglow via Microsoft Teams.
Small groups with a maximum of 8 participants.
Detailed course notes and resources included.
Questions and comments are welcomed at any time.
3 months of email support for follow-up questions.
£300
per person
Best suited for individuals or if you have 1 - 3 participants
In-House Group Course Live Online
Private group training with Mark Baglow for your organisation live online via Teams.
Tailored to your requirements.
Detailed course notes and resources included.
Recommended group size of up to 10 participants.
Pricing is a day rate for the group - not per person
from £1,000
per day
Works out at £100 per person for a group of 10
In-House Group Course In-Person
Private group training with Mark Baglow in-person at your workplace.
Tailored to your requirements.
Detailed printed course notes and resources included.
Recommended group size up to 12 participants.
Pricing is a day rate for the group - not per person
from £1,200
per day
Works out at £100 per person for a group of 12
Best Value for Teams
Half-day courses for in-house training are available on request.
Your satisfaction, guaranteed. I'm confident you'll find this genuinely valuable. If you attend a public course and don't feel it was worth your time, I'll refund your place. For in-house training, if it doesn't deliver what we agreed, I'll put it right.
The final cost of in-house training depends on delivery format, location (including London), group size and any specialist tailoring; travel and accommodation may apply for in-person sessions. No VAT is currently charged.
How In-House Training Works
Bringing training in-house for your team - whether in-person or online - is simpler than you might think.
Here's the whole journey:
Get in touch: Tell me a bit about your team and what you'd like to achieve.
Fill in the form or book a free 30-minute call.
Free scoping call: We talk through your goals, your team and any specific challenges. No charge, no obligation.
Tailored proposal: I send a clear proposal with tailored content and a price. Tailoring and prep are included as standard - no hidden extras. No VAT is currently charged on top of my prices.
Delivery: I deliver the session at your site or live online, fully tailored to your organisation.
Follow-up: Everyone leaves with a workbook and post-course resources to embed what they've learned.
Want to Learn More?
No VAT currently charged · Free discovery call · Tailoring & prep included
Public Course Dates
Book instantly onto one of my regular public courses below. Online Copilot courses are delivered as live instructor-led training via Microsoft Teams.
Looking for in-person or remote Copilot training for your team?
Please contact me to discuss in-house training options.
- Microsoft Copilot 23/10/2623 Oct 2026, 09:30 – 16:00 BSTLive Online Training
- Microsoft Copilot 03/12/2603 Dec 2026, 09:30 – 16:00 GMTLive Online Training
Copilot Training in London and the South East
Looking for Copilot training in London?
There are two options:
Join one of my live online public courses from anywhere - no travel needed, ideal if you're sending one or two people.
Or, for teams, I deliver in-person (or remote) in-house Copilot training across London and the South East.
For in-house training the content can be tailored to suit your organisation and offers excellent value per-person.
I'm Birmingham-based, and London is a regular part of my delivery schedule.
Get in touch to learn more and get a custom quote.
Who Is This Course For?
This Microsoft Copilot course is suitable for all experience levels - from complete beginners to regular AI users wanting to improve productivity and accuracy.
Whether you’re brand new to AI or already using Copilot and want to deepen your skills, this course gives you the confidence and techniques to use it effectively every day.
This Microsoft Copilot training course is especially valuable for:
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Office professionals & administrators – who want to automate repetitive tasks, summarise information, and work more efficiently.
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Managers & team leaders – who want better insights, clearer communication, and smarter planning tools.
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Knowledge workers – who spend a lot of time writing, analysing, presenting, or collaborating.
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Project professionals – who want help with planning, research, reporting, and documentation.
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Small business owners – who need to streamline processes, create content quickly, and make better use of Microsoft 365 tools.
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Anyone feeling overwhelmed by emails, documents, meetings, or admin and wants to reduce stress and reclaim time.
If you use Microsoft 365 in your role, Copilot can immediately boost your productivity - and this course shows you exactly how.
Why Choose Mark Baglow Training
Frequently Asked Questions
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
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Learn how to write better ChatGPT prompts, streamline tasks and use AI confidently in your daily work.
I also deliver training in Microsoft Office, Personal Effectiveness, Project Management, Leadership & Management and more.
Whether you want to improve your own productivity or introduce Copilot skills across your team, I’d love to help.
Join one of my upcoming public online sessions or get in touch to discuss in-house training.
Just fill in the form to get the conversation started and get a tailored quote.
You can also book a free 30 minute no-obligation consultation call here
