New Manager Programme

Course Overview

Becoming a manager for the first time comes with a whole new set of challenges - from delegating tasks and leading a team to handling difficult conversations and making confident decisions.

This first-time manager training is designed to provide the essential leadership skills needed to succeed.

Want a longer programme or different content? No problem!

Just get in touch - the exact content and length of the new manager programme can be tailored to suit you.

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The Manager Mindset – Shifting from Team Member to Leader

• The key differences between being an individual contributor and a manager.

• Common challenges for first-time managers and how to overcome them.

• Understand different leadership styles and when you should use them.

Time & Priority Management – Staying Organised and in Control

• The biggest time traps for new managers and how to avoid them.

• How to prioritise tasks effectively and focus on what really matters.

• Tools and strategies to manage workload without feeling overwhelmed.

Communication & Feedback – Leading with Clarity and Confidence

• The fundamentals of clear, assertive communication in management.

• How to structure and deliver constructive feedback that improves performance.

• Managing difficult conversations with confidence and professionalism.

Delegation & Empowerment – Getting the Best from Your Team

• Understanding what to delegate, when, and to whom.

• How to trust your team while ensuring accountability.

• Effectively communicate expectations and set objectives which inspire and empower.

Team Motivation & Engagement – Creating a Positive Work Culture

• What really motivates people (hint: it’s not just money!)

• How to recognise and adapt to different personality types.

• Strategies to keep your team engaged, productive, and happy.

Managing Performance & Expectations – Setting Your Team Up for Success

• How to set clear goals and expectations for individuals and teams.

• Handling underperformance and turning it around effectively.

• Keeping your team aligned with business objectives and driving results.

Who is it for?

• New Managers: Individuals who are newly appointed to management positions.

• First-Time Managers: Professionals stepping into a management role for the first time in their career.

• Aspiring Managers: Team members who are being prepared for future management responsibilities.

• Team Leaders and Supervisors: Individuals who are leading teams and require foundational management skills.

• Anyone seeking a first time manager training course to build a solid foundation in management principles and practices.