Training
My training covers leadership and management, communication skills, time management, project management, Microsoft Excel, Power BI, Microsoft Word, PowerPoint, Outlook, AI tools such as ChatGPT and Copilot, negotiation skills, customer service and sales training.
All of my courses are available as private in-house training for your team, either in-person or live online.
Want a custom course or talk? The content and length of every course can be tailored to your exact requirements. Send me a quick message to find out how I can help you.
Most courses also have public dates if you are just looking for training for yourself or a small number of attendees.
Develop the core skills needed to lead and manage people effectively, including communication, delegation and motivating teams.
A comprehensive in-house leadership and management course that builds the confidence and capability to lead high-performing teams.
Develop self-awareness and emotional intelligence to improve communication, decision-making and relationships with your team.
Learn how to set clear expectations, manage performance effectively and motivate individuals to deliver their best work.
Learn how to prioritise effectively, manage competing demands and take control of your workload to reduce stress and achieve more.
Build the skills needed to manage pressure and stress with practical strategies for resilience, mindset and maintaining performance.
Understand how emotions influence behaviour, communication and decision-making in the workplace to improve professional relationships.
Learn how to use ChatGPT effectively. Discover practical techniques for prompting AI to support writing, research and everyday business tasks.
Understand how Microsoft Copilot can transform the way you work. Learn practical ways to use AI to support writing, analysis, and productivity.
Understand the key principles of effective project management. Practical tools for planning, organising and delivering projects successfully.
Develop a deeper understanding of how to deliver projects successfully. Covers the entire project life cycle from initiation to closing.
This beginner course covers essential skills in formulas, formatting, data organisation and practical techniques for everyday business tasks.
Expand your Excel capabilities with more advanced formulas, data tools and analysis techniques. Learn logical formulas, lookups and more.
This course covers advanced formulas, PivotTables, data tools and advanced features and techniques used by experienced Excel users.
Develop strong client relationships and win more sales. Learn practical strategies for questioning, presenting solutions and handling objections.
Deliver excellent customer experiences that build loyalty and trust. Learn service behaviours that create positive customer interactions.
Learn how to turn business data into clear, interactive dashboards and reports. Ideal for those new to Power BI or wanting to refresh their skills.
Build confidence using Microsoft Word to create professional documents. Learn formatting, layout, styles, and tips to work more effectively.
Learn how to manage large documents, automate formatting and create polished, professional reports with advanced Word skills.
Take control of your email, calendar and tasks. Learn practical ways to organise your workload and manage communication more efficiently.
Create clear, engaging presentations using PowerPoint. Learn slide design, layout, visual elements and practical presentation techniques.
Learn how to use animations, slide masters and design techniques to create polished professional presentations with advanced PowerPoint.
Develop clear, confident communication. Explore active listening, questioning techniques and adapting communication to different people.
Learn how to deliver engaging and confident presentations. Preparation, structure, delivery techniques and managing nerves when presenting.
Build the confidence to communicate clearly and respectfully. Express opinions and wants, set boundaries, and handle difficult conversations.
Practical negotiation strategies to achieve better outcomes. Preparation, communication techniques and handling challenging negotiations.
TrainingDelivery
Options
In-House Training
Private in-house courses and talks are available by contacting me. Delivered in-person at your site or another location of your choice.
In-house sessions allow me to tailor the content and length to your organisation’s specific goals, culture, and challenges.
Public Courses
Regular public courses available to everyone. Live, online training classes delivered via Microsoft Teams. Check out the page for each course to see upcoming dates and times.
Perfect for individuals or a small number of attendees. Interactive and engaging to give you the classroom experience.
Frequently Asked Questions
For other questions about booking, pricing, delivery and more, please visit the main FAQ Page
Why Choose Mark Baglow Training
Whether you’re ready to arrange training or just want to find out more information, it will be great to hear from you.
If you're unsure about which course is right for you, or want to know if I can make a custom course or talk, I'll be happy to help.
Join one of my upcoming public courses online or get in touch to discuss tailored in-house options.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
