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Employee learning AI tools in an online training session

ChatGPT Course

Boost productivity, work smarter, and use AI tools confidently.
We also have a Microsoft Copilot course

5 Star Rated

In-House Training

Public Courses

1 Day Course

Professional experimenting with ChatGPT prompts during training

Why ChatGPT training courses matter

AI tools like ChatGPT are transforming the way people work - saving time, improving communication, and helping professionals handle tasks more easily and creatively.

 

But most people still feel unsure about how to use AI effectively, or even where to start.

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If you're a complete ChatGPT beginner, or if you've been using it for some time, our ChatGPT course is perfect for you.

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This practical, hands-on course shows you exactly how to use ChatGPT confidently and safely in your day-to-day work.


No jargon, no overwhelm - just simple, powerful techniques that make your job easier.

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Whether you’re writing emails, planning projects, analysing information, improving customer communication or creating content, ChatGPT can help you work faster and with better results.

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You’ll learn how to:

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  • Use ChatGPT to handle everyday tasks like emails, reports, and planning

  • Create clear, effective prompts that produce high-quality results

  • Save time by automating repetitive tasks

  • Improve writing, communication, and creativity with AI

  • Use ChatGPT safely, ethically, and professionally

  • Apply AI tools confidently in your real workplace scenarios

ChatGPT Course Content

For in-house training the course can be tailored to your specific requirements

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Every participant receives:

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  • A comprehensive course workbook packed with notes, exercises, and templates.

  • Step-by-step frameworks and templates to apply what you've learned.

  • Practical examples that can be applied to real workplace challenges straight away.

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To access all the features of ChatGPT and get the most out of the course we recommend being on the paid Plus version. If you are on the free version you will still get a lot out of the course but some features, such as Deep Research, have usage limits. Other features, such as Agent mode, are only available on Plus.

Understanding AI & How ChatGPT Works

A friendly, jargon-free introduction to artificial intelligence and where ChatGPT fits into today’s workplace.

 

We start by building your confidence by explaining how the tool works, what it can do, and why it’s becoming essential for modern professionals.

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You will learn:

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  • What AI is (in simple, practical terms)

  • How ChatGPT processes information and generates responses

  • The strengths and limitations of AI tools

  • Everyday workplace tasks ChatGPT can help with

  • How to use AI safely, ethically, and securely

Getting Started with ChatGPT

Perfect for beginners or experienced users.

 

You’ll learn how to access ChatGPT, how the interface works, and how to write simple, effective prompts that get useful results immediately.

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You will learn:

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  • How to access ChatGPT (free vs paid versions)

  • Touring the interface and core features

  • Writing your first prompts

  • Using ChatGPT to summarise, rewrite, and generate ideas

  • Avoiding common beginner mistakes

Writing Great Prompts (Beginner to Advanced)

This is where your skills really accelerate.

 

This module shows you how to structure prompts so ChatGPT gives you better, more accurate and more consistent results - including how to personalise ChatGPT to understand your role, goals and preferences.

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You will learn:

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  • The essential ingredients and structure of great prompts

  • Role prompting and multi-step prompting

  • Using examples to improve accuracy

  • Creating repeatable prompt templates

  • Uploading files (Word, PDFs, spreadsheets, notes) and working with them

  • Using personalisation settings, profile customisation and Memory to tailor ChatGPT to you

Advanced ChatGPT Tools & Modes

A deep dive into the most powerful features of ChatGPT.

 

Ideal whether you’re on the free plan and want to see them in action, or on a paid plan and want to make the most of them.

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You will learn:

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  • Image generation (turning instructions into professional visuals)

  • Canvas mode for co-writing, editing, and long-form projects

  • Study & Learn mode for exploring topics and practising skills

  • Scheduled tasks for reminders and automation

  • Working with screenshots and image interpretation

Supercharging Your Workflows with AI

A practical look at how ChatGPT can become your co-pilot at work.

 

You’ll streamline everyday tasks and create repeatable workflows you can use immediately.

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You will learn how to use ChatGPT for:

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  • Writing and improving emails

  • Summarising meetings, transcripts and documents

  • Planning projects and managing tasks

  • Creating reports, checklists, templates and content

  • Customer communication (friendly, clear, consistent on-brand messaging)

Custom GPTs, Deep Research & Agent Mode

This is where things get seriously powerful.

 

You’ll discover how to build your own tailored GPT assistants and use premium deep-analysis features.

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You will learn:

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  • How custom GPTs work

  • Building your own GPT tailored to your business or role

  • Using Deep Research to gather detailed insights automatically

  • Agent mode for multi-step, autonomous tasks

  • When and how to use these tools safely

Hands-On Projects & Real-Life Scenarios

This is where you really put your skills into action.

 

Get practical experience using ChatGPT on tasks that reflect real workplace situations. You choose the scenarios you want to try that are most relevant to your current work.

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Scenarios include:

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  • Customer complaint recovery kit

  • Product launch campaign blueprint

  • Training plan and resource pack

  • Meeting transcript insights and action tracker

  • Creating sales proposals and pitch pack

  • Designing a personal development growth plan

Personal Action Plan & Next Steps

You finish the day by creating a personalised set of prompts and workflows you can continue using after the course - ensuring long-term results.

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You will:

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  • Build your own reusable prompt library

  • Identify 3–5 tasks you can automate immediately

  • Create a personal AI workflow tailored to your role

  • Set goals for integrating AI into your day-to-day work

Course Delivery

In-House Training

Private in-house courses are available by contacting us. Delivered in-person at your site or another location of your choice. Training can also take place online via Teams.

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In-house sessions allow us to tailor the content to your organisation’s specific goals, culture, and challenges.

Public Courses

Regular public courses available to everyone. Live, online training classes delivered via Microsoft Teams.

 

Perfect for individuals or a small number of attendees. Interactive and engaging to give you the classroom experience while building your skills and confidence.

Public Course Dates

​Book instantly onto one of our regular public courses below.​​​ Online ChatGPT courses are delivered as live instructor-led training via Microsoft Teams.

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Looking for in-person or remote training for your team?

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Please contact us to discuss our in-house training options.

Who Is This Course For?

This ChatGPT course is designed for anyone who wants to work smarter, save time, and get better results by using AI confidently and safely.

 

You don’t need technical knowledge - everything is explained in clear, practical language with real examples.

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It’s ideal for:

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  • Professionals who want to use AI at work: anyone looking to improve productivity, creativity, or communication using ChatGPT.

  • Admin and support teams: great for streamlining emails, reports, meeting notes, and daily tasks.

  • Managers and team leaders: for improving planning, communication, delegation and documentation.

  • Small business owners and freelancers: use ChatGPT to create content, manage customers, plan projects and automate admin.

  • Non-tech users: if you feel overwhelmed by AI, this course makes everything simple and accessible.

  • Teams starting to bring AI into their organisation: understand how to use AI safely, consistently, and in line with best practice.

Whether you're completely new to AI or already using ChatGPT and want to take things further, you'll walk away with practical tools you can use the very same day.
Employee learning practical ChatGPT techniques

Why Choose Mark Baglow Training

Mark recently came to visit us to provide our management teams with some vital tools to enable us to navigate all possible scenarios we could face in day to day management of teams and individuals.

 

We all took away different aspects which were incredibly useful and have already made a difference to the feel of the management within the company.

Team exploring AI tools to improve workplace efficiency

If you want to streamline your work, save time, and use AI with confidence, I’d love to help.

 

My ChatGPT training course will show you exactly how to apply AI to your day-to-day tasks. No jargon, no overwhelm, just practical skills you can use straight away.

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Join one of my upcoming ChatGPT courses online or contact my to discuss tailored in-house options.

 

Just fill in the form to get the conversation started.

 

You can also book a free 30 minute no-obligation consultation call here

Please select whether you are contacting us:
For an organisation or business
Just for myself
Area of Interest

Ready to Get More Done with ChatGPT?

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