ChatGPT Course
Work smarter, save time, and use AI confidently with a practical ChatGPT training course designed for real workplace tasks.
I also have a Microsoft Copilot course
5 Star Rated
In-House Training
Public Courses
1 Day Course
Why ChatGPT Training Matters
AI tools like ChatGPT are transforming how people write, plan, analyse information and communicate at work.
But without the right skills, AI can feel confusing - or produce unreliable results.
Many people and businesses still feel unsure about how to use AI effectively, or even where to start.
Whether you're a complete ChatGPT beginner, or if you've been using it for some time, my ChatGPT course is perfect for you.
This practical course shows you exactly how to use ChatGPT confidently, safely and effectively in your day-to-day role.
No jargon. No overwhelm. Just clear, powerful techniques that help you work faster and with better results.
You’ll learn how to:
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Use ChatGPT to handle everyday tasks like emails, reports, summarising text and planning
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Engineer clear, effective prompts that produce high-quality results
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Save time by automating repetitive tasks
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Improve writing, communication, and creativity with AI
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Use ChatGPT safely, ethically, and professionally
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Apply AI tools confidently to real workplace challenges
ChatGPT Course Content
For in-house training the course can be tailored to your specific requirements
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks and templates to apply what you've learned.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
To access all the features of ChatGPT and get the most out of the course we recommend being on the paid Plus version. If you are on the free version you will still get a lot of value but some features, such as Deep Research, have usage limits. Other features, such as Agent mode, are only available on Plus.
Understanding AI & How ChatGPT Works
A friendly, jargon-free introduction to artificial intelligence and where ChatGPT fits into today’s workplace.
We start by building your confidence by explaining how the tool works, what it can do, and why it’s becoming essential for modern professionals.
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What AI is (in simple, practical terms)
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How ChatGPT processes information and generates responses
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The strengths and limitations of AI tools
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Everyday workplace tasks ChatGPT can help with
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How to use AI safely, ethically, and securely
Getting Started with ChatGPT
Perfect for beginners or experienced users.
You’ll learn how to access ChatGPT, how the interface works, and how to write simple, effective prompts that get useful results immediately.
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How to access ChatGPT (free vs paid versions)
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Touring the interface and core features
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Writing your first prompts
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Using ChatGPT to summarise, rewrite, and generate ideas
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Avoiding common beginner mistakes
Writing Great Prompts (Beginner to Advanced)
This is where your skills really accelerate.
This module shows you how to structure prompts so ChatGPT gives you better, more accurate and more consistent results - including how to personalise ChatGPT to understand your role, goals and preferences.
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The essential ingredients and structure of great prompts
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Role prompting and multi-step prompting
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Using examples to improve accuracy
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Creating repeatable prompt templates
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Uploading files (Word, PDFs, spreadsheets, notes) and working with them
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Using personalisation settings, profile customisation and Memory to tailor ChatGPT to you
Advanced ChatGPT Tools & Modes
A deep dive into the most powerful features of ChatGPT.
Ideal whether you’re on the free plan and want to see them in action, or on a paid plan and want to make the most of them.
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Image generation (turning instructions into professional visuals)
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Canvas mode for co-writing, editing, and long-form projects
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Study & Learn mode for exploring topics and practising skills
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Scheduled tasks for reminders and automation
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Working with screenshots and image interpretation
Supercharging Your Workflows with AI
A practical look at how ChatGPT can become your co-pilot at work.
You’ll streamline everyday tasks and create repeatable workflows you can use immediately.
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Writing and improving emails
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Summarising meetings, transcripts and documents
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Planning projects and managing tasks
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Creating reports, checklists, templates and content
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Customer communication (friendly, clear, consistent on-brand messaging)
Custom GPTs, Deep Research & Agent Mode
This is where things get seriously powerful.
You’ll discover how to build your own tailored GPT assistants and use premium deep-analysis features.
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How custom GPTs work
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Building your own GPT tailored to your business or role
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Using Deep Research to gather detailed insights automatically
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Agent mode for multi-step, autonomous tasks
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When and how to use these tools safely
Hands-On Projects & Real-Life Scenarios
This is where you really put your skills into action.
Get practical experience using ChatGPT on tasks that reflect real workplace situations. You choose the scenarios you want to try that are most relevant to your current work.
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Customer complaint recovery kit
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Product launch campaign blueprint
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Training plan and resource pack
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Meeting transcript insights and action tracker
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Creating sales proposals and pitch pack
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Designing a personal development growth plan
Personal Action Plan & Next Steps
You finish the day by creating a personalised set of prompts and workflows you can continue using after the course - ensuring long-term results.
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Build your own reusable prompt library
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Identify 3–5 tasks you can automate immediately
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Create a personal AI workflow tailored to your role
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Set goals for integrating AI into your day-to-day work
Course Delivery
In-House Training
Private in-house courses are available by contacting me. Delivered in-person at your site or another location of your choice. Training can also take place online via Teams.
In-house sessions allow me to tailor the content to your organisation’s specific goals, culture, and challenges. The length of the training can also be adjusted to suit your needs.
Public Courses
Regular public courses available to everyone. Live, online training classes delivered via Microsoft Teams.
Perfect for individuals or a small number of attendees. Interactive and engaging to give you the classroom experience while building your skills and confidence.
Public Course Dates
Book instantly onto one of my regular public courses below. Online ChatGPT courses are delivered as live instructor-led training via Microsoft Teams.
Looking for in-person or remote training for your team?
Please contact me to discuss in-house training options.
- ChatGPT 30/03/2630 Mar 2026, 09:30 – 16:00 BSTLive Online Training
- ChatGPT 02/06/2602 Jun 2026, 09:30 – 16:00 BSTLive Online Training
- ChatGPT 30/07/2630 Jul 2026, 09:30 – 16:00 BSTLive Online Training
- ChatGPT 25/09/2625 Sept 2026, 09:30 – 16:00 BSTLive Online Training
- ChatGPT 18/11/2618 Nov 2026, 09:30 – 16:00 GMTLive Online Training
Who Is This Course For?
This ChatGPT course is designed for anyone who wants to work smarter, save time, and get better results by using AI confidently and safely.
You don’t need technical knowledge - everything is explained in clear, practical language with real examples.
This course is suitable for absolute beginners, regular users, and professionals wanting to take their ChatGPT skills further.
It’s ideal for:
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Professionals who want to use AI at work: anyone looking to improve productivity, creativity, or communication using ChatGPT.
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Admin and support teams: great for streamlining emails, reports, meeting notes, and daily tasks.
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Managers and team leaders: for improving planning, communication, delegation and documentation.
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Small business owners and freelancers: use ChatGPT to create content, manage customers, plan projects and automate admin.
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Non-tech users: if you feel overwhelmed by AI, this course makes everything simple and accessible.
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Teams starting to bring AI into their organisation: understand how to use AI safely, consistently, and in line with best practice.
Whether you're completely new to AI or already using ChatGPT and want to take things further, you'll walk away with practical tools you can use the very same day.
Why Choose Mark Baglow Training
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
An alternative to ChatGPT. Learn how to use AI across Word, Excel, Outlook other Microsoft Office applications.
Beginner, Intermediate and Advanced courses. Other MS Office apps available - including Power BI, Word, PowerPoint, and Outlook.
Combine AI tools with proven productivity and time management techniques to work smarter every day.
If you want to streamline your work, save time, and use AI with confidence, I’d love to help.
My ChatGPT training course will show you exactly how to apply AI to your everyday work. No jargon - just practical skills you’ll use immediately.
Join one of my upcoming ChatGPT courses online or contact me to discuss tailored in-house options.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
