
Leadership and Management Training Courses
Practical training that develops confident, capable managers - delivered in-house across the UK or live online.
5 Star Rated
10+ Years Experience
In-House Training
Public Course Dates
In-person team training from £1,400 per day or £1,150 per day remote
See Courses for further detail
Trusted By Teams Across the UK
In the private and public sectors, from SMEs to publicly-listed companies, I've delivered training across a wide range of organisation sizes and sectors.




Why Leadership and Management Training Matters
Great managers have an enormous impact on engagement, retention, motivation and performance.
Yet most people are promoted because they were good at their previous job - not because anyone trained them to lead others.
82% of managers are "accidental managers", stepping into the role with no formal training. (Source: CMI)
My leadership and management training courses help managers make that transition properly, giving them the tools, confidence and structure to lead people, manage performance and build teams that work.
Across these courses, managers learn how to:
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Build confidence and credibility as a leader
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Communicate clearly and inspire trust
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Motivate and engage different personality types
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Delegate effectively and set clear expectations
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Handle difficult conversations without avoiding them
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Manage performance fairly and consistently
Whether you're developing a new supervisor or building consistency across an experienced leadership team, these are learnable skills - and the difference shows quickly.


Leadership and Management Courses
All of my leadership and management courses can be delivered as in-house training for your team in-person or live online.
Which Course Is Right for You?
Not sure where to start? Here's the quickest way to find the right fit.
If you'd rather talk it through, book a free 30-minute call - no obligation. For in-house training I can tailor the content and design a custom course just for you.
If You Want To...
Course
Format & Price
Develop your whole management team in real depth
2 days. In-house delivery only.
In-person £2,800
Live online £2,300
Cover the essentials quickly, or train one or two people
1 day. Public places £350 pp.
In-house in-person £1,400
Live online £1,150
Go deeper on appraisals, feedback and underperformance
1 day. In-house delivery only.
In-person £1,400
Live online £1,150
Build self-awareness, empathy and difficult-conversation skills
1 day. In-house delivery only.
In-person £1,400
Live online £1,150
Understand behavioural and communication styles
Add-on to a course or can be ordered on their own
All in-house pricing is a day rate for the whole group, not per person. No VAT is currently charged.
Take Your Leadership Development Further –
Deep Learning Over Two Days
My flagship two-day management and leadership training programme builds on the one-day version, allowing time for deeper exploration, reflection, and practical exercises.
Over two practical and insightful days we will cover all the key skills of modern management to give you and your team the tools and confidence to lead successfully.
With additional discussions, extra topics, and scenario-based activities, this in-house programme is ideal for teams looking to build shared language, consistency, and leadership capability.
You’ll benefit from:
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Expanded modules on motivation, delegation, and feedback (or other topics of your choice)
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Extra time for peer feedback and reflection
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Action planning for real workplace challenges
From £2,800 (in-person) or £2,300 (online)
Available as in-house team training only. The programme can be tailored to suit your organisation’s specific goals, challenges, and experience level.
Learn the Core Skills Every Great Manager Needs –
in Just One Day
My one-day leadership and management course provides a clear, practical introduction to the essentials of management - ideal for new or experienced managers.
This practical one-day course introduces the essential skills every manager needs to lead with confidence.
Through clear principles and hands-on activities, you’ll strengthen your communication, delegation, motivation and decision-making skills.
Whether you’re new to management or simply want to strengthen your foundations, this course gives you the tools to lead with confidence.
All courses include a detailed workbook packed with notes, templates, and practical tools you can use straight away to apply your leadership and management training in your day-to-day role.
Public places from £350 per person
In-house from £1,400 (in-person) or £1,150 (online)
Drive Engagement and Accountability Through Effective Performance Management
Managing performance is the part of leadership most managers were never taught.
This course gives managers a clear, repeatable approach: setting expectations people understand, running reviews that produce action rather than paperwork, and handling underperformance early, fairly and without dread.
Managers will learn to:
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Understand motivation using models like Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory
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Set objectives that leave no ambiguity about what's expected
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Run effective appraisals and one-to-ones
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Give constructive feedback that improves performance rather than souring relationships
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Spot underperformance early and address it before it escalates while building confidence and competence
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Handle performance conversations calmly and fairly
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Keep clear, appropriate records
Perfect as part of a wider leadership development pathway or as a standalone course.
For in-house training I can build the session around your own appraisal system and review cycle.
In-house from £1,400 (in-person) or £1,150 (online)
Lead with Empathy, Awareness, and Authenticity
Emotional Intelligence (EI) is at the heart of modern leadership.
This course helps managers build self-awareness, understand others, communicate more effectively and create positive working relationships.
You’ll learn how to:
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Understand the five key elements of EI
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Strengthen empathy and active listening
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Build resilience and emotional control under pressure
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Create positive, collaborative working relationships
This course can be run as a standalone leadership development programme or combined with a one- or two-day leadership and management course for maximum impact.
Suitable for managers, aspiring leaders and anyone who works closely with others. Works well on its own, or combined with the one- or two-day leadership course for greater impact.
In-house from £1,400 (in-person) or £1,150 (online)
DISC is a practical framework for understanding how people prefer to communicate, make decisions and be managed.
Individual DISC reports can be added to any leadership course for deeper personal insight, or ordered on their own.
As a Certified Professional Behaviour Analyst, I use DISC throughout my leadership training to help managers recognise and adapt to different behavioural styles across their teams.
Examples reports are available so you can see the information covered in the DISC reports for your team.
DOMINANCE
INFLUENCE
STEADINESS
CONCIENTIOUSNESS
Meet Your Trainer
Mark Baglow
Hi, I'm Mark. When you book this course, you get me – not an associate, not a script read off a slide.
I've spent fifteen years in the world of education, training and development. During my career I learned the thing that still shapes every course I run: people don't remember what you tell them, they remember what they do.
My training is practical, hands-on and refreshingly jargon-free – real tools you'll use on Monday morning, not dry theory you'll have forgotten by lunch.
I'm a certified DISC analyst, and I've designed and delivered leadership, management and communication training across sectors including education, software and financial services.
I'm based in Birmingham – right in the middle of the country – so I can reach you easily for in-person training anywhere in the UK, or even internationally! I also provide live online training if that suits you better.
I keep my business deliberately personal: you deal with me directly, from first enquiry to post-course follow-up, and every session is built around your people and your real-world challenges.

How In-House Training Works
Bringing training in-house for your team - whether in-person or online - is simpler than you might think.
Here's the whole journey:
Get in touch: Tell me a bit about your team and what you'd like to achieve.
Fill in the form or book a free 30-minute call.
Free scoping call: We talk through your goals, your team and any specific challenges. No charge, no obligation.
Tailored proposal: I send a clear proposal with tailored content and a price. Tailoring and prep are included as standard - no hidden extras. No VAT is currently charged on top of my prices.
Delivery: I deliver the session at your site or live online, fully tailored to your organisation.
Follow-up: Everyone leaves with a workbook and post-course resources to embed what they've learned.
Want to Learn More?
No VAT currently charged · Free discovery call · Tailoring & prep included - no hidden fees

Who Is Leadership and Management Training For?
My leadership and management training is designed for professionals at every stage of their leadership journey.
From first-time supervisors to experienced senior managers - and for organisations wanting consistency across a whole management team.
Each programme builds the practical skills, confidence, and mindset needed to lead effectively in today’s fast-paced workplace.
This training is especially valuable for:
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New Managers & Team Leaders – taking on people management for the first time
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Experienced Managers – looking to refresh or enhance existing leadership skills
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Aspiring Leaders – preparing for promotion or greater responsibility
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Supervisors & Business Owners – who manage teams without formal leadership training
New managers struggle not because they are bad at managing - it’s because they have been badly prepared. Getting the right management training is essential for success in modern leadership.
Why Choose Mark Baglow Training
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Whether you’re looking to develop your own leadership skills or upskill your management team, I’d love to help.
My leadership and management courses will help you lead your team with confidence and clarity. Get the practical tools you and your team can start using straight away.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here











