AI Training Courses for Business
Copilot, Claude & ChatGPT
Learn practical AI skills to work smarter, faster, and more creatively.
5 Star Rated
10+ Years Experience
In-House Training
Public Course Dates
In-person team training from £1,200 per day in-person or £1,000 per day remote
See Courses for further detail
Trusted By Teams Across the UK
In the private and public sectors, from SMEs to publicly-listed companies, I've delivered training across a wide range of organisation sizes and sectors.
Why AI Training Matters
AI is no longer a “future skill” - it’s a practical tool professionals use every day for writing, planning, analysis, research, and communication.
From writing and research to planning, reporting, and data analysis, tools like ChatGPT and Microsoft Copilot are helping people achieve more in less time.
But without the right training, AI can feel confusing, overwhelming, or even risky.
That’s why my AI Training Courses focus on real-world, ethical, and practical uses of AI - giving you the confidence to use it safely and effectively in your work.
You’ll learn how to:
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Write clear, powerful prompts to get accurate, useful results.
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Understand how to get the best out of AI systems.
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Use ChatGPT for writing, planning, and creative thinking.
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Integrate Copilot across Word, Excel, Outlook, and Teams.
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Speed up your workflows without losing accuracy.
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Avoid common mistakes and use AI responsibly.
With the right skills, AI becomes your everyday assistant - helping you communicate better, save time, and focus on what matters most.
Which AI Tool Is Right for You?
Not sure which tool - or which course - fits? Here's the quick version.
If you use more than one, or aren't sure, book a free 30-minute call - no obligation.
For in-house training I can tailor the content and design a custom course just for you.
Your Situation
Best AI Tool
Course
You already use Microsoft 365 and want AI built into Word, Excel, Outlook and Teams
Microsoft Copilot
You want a highly capable all-round AI assistant, and don't need it tied to Microsoft
Claude
You use more than one, or want a tailored mix
Custom in-house combined training
You're looking for a more general talk or conference presentation about using AI
Tailored talk on topics such as using AI effectively and safely
Most courses have public dates if you are an individual or have 1-3 attendees.
In-house group training for your team starts from £1,000 remote or £1,200 in-person.
All in-house pricing is a day rate for the whole group, not per person. No VAT is currently charged.
AI Training Courses
All of my Artificial Intelligence courses can be delivered as in-house training for your team. Contact me to learn more.
My AI courses have regular public training dates if you are just looking for training for yourself or 1-3 attendees
Learn how to use Copilot across Word, Excel, Outlook, and Teams to streamline your workday.
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This hands-on course covers Microsoft Copilot – your built-in AI assistant in Microsoft 365. Perfect for business professionals and teams wanting to integrate AI into their daily work.
You’ll try out real examples of how Copilot can help you write faster, analyse data, summarise meetings, and save hours on repetitive work.
You’ll learn how to:
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Use the Copilot Chat for creating, summarising, brainstorming and researching
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Craft prompts to get the most out of Copilot
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Utilise Copilot in Word for writing, editing, and formatting
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Analyse and visualise data in Excel using natural language
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Manage email and meetings more effectively in Outlook
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Create summaries and insights from Teams conversations
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Understand privacy, accuracy, and data security considerations
By the end of the course, you’ll have a clear, confident understanding of how to use AI safely and effectively across your Microsoft 365 tools.
Learn to use Claude - one of the most capable AI tools - confidently and effectively at work.
Claude is being adopted rapidly by organisations who want a powerful, flexible AI assistant that isn't tied to Microsoft 365.
This practical course covers everything from prompt writing to advanced features like Projects and Claude Skills - your own reusable AI workflows.
Whether you are on an individual, Team or Claude Enterprise plan you will discover how to get the most out of the fastest-growing AI tool.
You'll learn how to:
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Write prompts that produce accurate, tailored results
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Use Claude for research, writing, analysis and complex tasks
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Create documents, presentations, spreadsheets and more using natural language prompts
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Set up Projects and create Claude Skills to automate your work
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Create consistency across the organisation by creating and sharing Skills (Team and Enterprise plans)
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Connect Claude to the tools you already use
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Use AI responsibly and safely at work
Transform the way you think, write, and create at work and at home with ChatGPT.
This course gives you the skills to get the best results from ChatGPT - whether you’re writing emails, planning projects, generating ideas, or creating content.
Engineer effective prompts, structure conversations, and use ChatGPT as a genuine assistant to enhance your work - not replace it.
You’ll learn how to:
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Write prompts that get clear, useful responses
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Use ChatGPT to improve writing, communication, and creativity in your work and personal lives
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Plan and structure projects more efficiently
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Save time on reports, templates, and admin tasks
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Apply AI safely and ethically in your daily workflow
Perfect for professionals, managers, trainers, and business owners who want to make the most of AI without the overwhelm.
How In-House Training Works
Bringing training in-house for your team - whether in-person or online - is simpler than you might think.
Here's the whole journey:
Get in touch: Tell me a bit about your team and what you'd like to achieve.
Fill in the form or book a free 30-minute call.
Free scoping call: We talk through your goals, your team and any specific challenges. No charge, no obligation.
Tailored proposal: I send a clear proposal with tailored content and a price. Tailoring and prep are included as standard - no hidden extras. No VAT is currently charged on top of my prices.
Delivery: I deliver the session at your site or live online, fully tailored to your organisation.
Follow-up: Everyone leaves with a workbook and post-course resources to embed what they've learned.
Want to Learn More?
No VAT currently charged · Free discovery call · Tailoring & prep included
Meet Your Trainer
Mark Baglow
Hi, I'm Mark. When you book this course, you get me – not an associate, not a script read off a slide.
I've used AI tools in my own business - so this isn't theory from someone who read the manual. It's what actually works, including where the tools fall short.
I've spent fifteen years in the world of education, training and development. During my career I learned the thing that still shapes every course I run: people don't remember what you tell them, they remember what they do.
My training is practical, hands-on and refreshingly jargon-free – real tools you'll use on Monday morning, not dry theory you'll have forgotten by lunch.
I'm a certified DISC analyst, and I've designed and delivered leadership, management and communication training across sectors including education, software and financial services.
I'm based in Birmingham – right in the middle of the country – so I can reach you easily for in-person training anywhere in the UK, or even internationally! I also provide live online training if that suits you better.
I keep my business deliberately personal: you deal with me directly, from first enquiry to post-course follow-up, and every session is built around your people and your real-world challenges.
Who Is ChatGPT and Copilot AI Training For?
AI training is ideal for anyone who wants to work more efficiently and stay ahead in a rapidly evolving digital workplace.
You don’t need technical experience - just curiosity and a willingness to learn how tools like ChatGPT and Microsoft Copilot can make everyday work easier.
This training is especially valuable for:
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Professionals and Managers – who want to use AI to save time, generate ideas, and improve communication.
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Teams and Organisations – looking to boost productivity and make better use of Microsoft 365.
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Trainers, Writers, and Creatives – who want to use AI to brainstorm, refine, and enhance their output.
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Small Business Owners and Entrepreneurs – exploring how AI can support marketing, admin, and client communication.
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Beginners and Curious Learners – who want to understand AI in simple, practical terms without jargon.
AI isn’t just for tech experts – it’s a skill for everyone.
With the right guidance, you’ll learn to use AI safely, ethically, and confidently to make your work faster, smarter, and more creative.
Why Choose Mark Baglow Training
Helpful AI Articles
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Improve planning, stakeholder communication and scheduling using proven project management techniques.
I also deliver training other areas including Personal Effectiveness, Communication Skills, Sales & Customer Service more.
Whether you’re looking to improve your personal productivity or equip your team with essential future-ready skills, my AI Training Courses will show you how to use Artificial Intelligence effectively in everyday work.
Join one of my upcoming public online sessions or get in touch to arrange in-house AI training tailored to your organisation.
Claude, Copilot and ChatGPT can be incredible tools - if you know how to use them effectively.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call
