Why Performance Management and Motivation Matter
A motivated team doesn’t happen by accident - it’s the result of clear communication, great feedback, and confident leadership.
Managers who can bring out the best in their people consistently achieve higher engagement, better performance, and stronger results.
My Performance Management & Motivation course gives you the skills and tools to create a positive, high-performing team culture.
This practical course gives you clear tools to set expectations, monitor progress, give constructive feedback and handle underperformance professionally.
You’ll learn how to motivate different personality types, improve communication and build a culture where people feel confident, valued and supported to do their best work.
By the end of this course, you’ll be able to:
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Understand what truly drives motivation - and how to use it to boost performance.
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Give feedback that inspires improvement, not defensiveness.
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Recognise and reward great work in ways that genuinely engage your team.
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Address underperformance early, fairly, and confidently.
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Build a culture of trust, accountability, and continuous growth.
Performance Management Course Content
For in-house training the course can be tailored to your specific requirements
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks for motivation, feedback, and delegation.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
Understanding People and Teams
Great performance starts with understanding the people behind it.
You’ll explore how personality, behaviour, and communication preferences shape motivation and teamwork.
Using the DISC model, you’ll learn how to recognise different styles and adapt your leadership to bring out the best in each individual.
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Understand the four DISC personality types and how they affect communication and performance.
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Recognise team strengths, potential clashes, and how to balance them.
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Build stronger relationships through empathy and emotional intelligence.
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Lead your team with awareness, flexibility, and confidence.
Motivation and Setting Expectations
Motivation isn’t one-size-fits-all.
This module examines what truly drives people to perform - from psychological models like Maslow’s Hierarchy of Needs and Herzberg’s Two-Factor Theory to the power of clear, shared goals.
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Identify what motivates individuals and teams.
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Avoid common motivation myths and mistakes.
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Set clear goals using SMART and meaningful objectives.
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Link individual objectives to team and organisational success.
Feedback and Difficult Conversations
Giving feedback is one of the most powerful - and most feared - leadership skills.
This module will show you how to deliver feedback that drives performance and builds trust, not tension.
You’ll practise techniques for both positive recognition and constructive challenge using the Radical Candour model and other proven frameworks.
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Deliver feedback that’s clear, specific, and actionable.
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Handle difficult conversations early and confidently.
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Balance empathy with accountability.
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Create a feedback culture where learning and improvement are normal.
Putting It Into Practice
The final module brings everything together with tools and strategies for embedding great management habits day-to-day.
You’ll learn how to use delegation, situational leadership, and regular one-to-ones to drive performance consistently and sustainably.
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Delegate effectively and build ownership across your team.
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Adapt your leadership style using Situational Leadership principles.
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Run one-to-ones that boost engagement and accountability.
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Create a personal action plan to apply what you’ve learned back at work.
Course Delivery
In-House Training
Private in-house courses are available by contacting me. Delivered in-person at your site or another location of your choice.
In-house sessions allow me to tailor the content to your organisation’s specific goals, culture, and management challenges.
Public Courses
Regular public courses available to everyone. Live, online training classes delivered via Microsoft Teams.
Perfect for individuals or a small number of attendees. Interactive and engaging to give you the classroom experience.
Unlock Deeper Insights with DISC
Understanding personality types can transform the way you lead, communicate, and motivate others.
As part of your Performance Management training, you’ll be introduced to the DISC model – a simple yet powerful tool for understanding behavioural preferences and communication styles.
For those who want to take their development further, I also offer optional individual DISC reports that provide tailored insights into your personal style and how you can work more effectively with others.
DOMINANCE
INFLUENCE
STEADINESS
CONCIENTIOUSNESS
What a DISC report offers:
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A detailed breakdown of your dominant DISC style (Dominance, Influence, Steadiness, or Conscientiousness)
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Insights into your communication style, strengths, and potential challenges
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Personalised suggestions for working with other personality types
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Guidance on managing stress, motivation, and collaboration more effectively
In addition to individual profiles, DISC can also be used to assess a team - offering managers a valuable snapshot of group dynamics, communication gaps, and collective strengths.
These reports are optional but recommended – they make a powerful companion to your leadership training and provide you with detailed insights to help with your continued management development.
Learn more about DISC and the different types of reports available →
Public Course Dates
Book instantly onto one of my regular public courses below. Online performance management courses are delivered as live instructor-led training via Microsoft Teams.
Looking for in-person or remote training for your team?
Please contact me to discuss my in-house training options.
- Performance Management & Motivation 27/04/2627 Apr 2026, 09:30 – 16:30 BSTLive Online Training
- Performance Management & Motivation 09/07/2609 Jul 2026, 09:30 – 16:30 BSTLive Online Training
- Performance Management & Motivation 06/10/2606 Oct 2026, 09:30 – 16:30 BSTLive Online Training
Who Is Performance Management Training For?
Managing performance and motivation can be one of the hardest parts of being a leader - but it’s also one of the most rewarding when you know how to do it well.
This course is designed for line managers and professionals who want to build confidence, structure, and fairness into how they manage their people, including:
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Team Leaders and Supervisors – who want to set expectations clearly and hold their teams accountable with confidence.
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Managers and Department Heads – looking to motivate their people, boost engagement, and improve consistency in performance reviews.
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HR and People Professionals – who support managers and teams through performance conversations or development planning.
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Aspiring Leaders – preparing to take on their first management role and wanting a strong foundation in motivation and feedback.
If you want to create a culture of trust, recognition, and accountability, this course gives you the frameworks and tools to make it happen.
Why Choose Mark Baglow Training
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
Delivered in-house. Build leadership capability with extra topics and more depth over two days.
Essential leadership skills delivered in just one day. This course has public dates available for individuals.
Strengthen self-awareness, empathy and communication to build stronger relationships at work.
Whether you’re leading a small team or managing across multiple departments, this course will help you inspire better results through great communication, clarity, and motivation.
Understand how to motivate your team, manage underperformance, and create a culture of growth and success.
Join one of my upcoming performance management courses online or contact me to discuss tailored in-house options.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
