Why Communication Skills Matter
Great communication isn’t just about talking – it’s about listening, understanding, and adapting to different people and situations.
Our communication skills training courses help you develop confidence and clarity in every interaction.
Whether you’re leading a team, presenting to clients, or collaborating with colleagues, strong communication skills help you:
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Build trust and credibility with colleagues and customers
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Avoid misunderstandings and costly mistakes
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Increase confidence when speaking and presenting
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Handle feedback and difficult conversations constructively
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Improve teamwork, motivation, and engagement
When your people communicate clearly, your whole organisation performs better.
Communication Skills Courses
All of our communication skills courses can be organised as in-house training for your team or private 1-2-1 sessions.
Contact us to learn more.
Each course has regular public training dates if you are just looking communication training for yourself or a small number of attendees
Communication Skills Training
Communicate clearly. Collaborate confidently. Build stronger working relationships.
Strong communication sits at the heart of every successful team.
This course helps you develop clarity, confidence, and a professional communication style that builds trust and reduces misunderstandings.
You’ll learn practical tools for speaking, listening, asking effective questions, and adapting your message to different people and situations.
Whether you’re communicating with colleagues, customers, or senior leaders, these skills help you create smoother, more productive working relationships.
You’ll learn how to:
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Communicate your message clearly and confidently
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Understand different communication styles with DISC
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Reduce misunderstandings and avoid costly mistakes
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Handle challenging conversations with professionalism
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Build better rapport and improve teamwork
Presentation Skills Training
Speak with confidence. Engage your audience. Deliver presentations that land.
Presenting can be daunting - but with the right techniques, anyone can speak with clarity and confidence.
This course gives you a simple, structured approach to planning and delivering presentations that engage and persuade.
You’ll also learn practical methods to manage nerves and use body language and voice effectively.
With live practice and personalised feedback, you’ll leave feeling more assured and able to present with impact.
You’ll learn how to:
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Structure presentations for clarity and influence
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Manage nerves and speak with confidence
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Use body language, voice, and pacing effectively
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Engage different audiences and keep attention
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Deliver clear messages that get results
Negotiation Skills Training
Negotiate with confidence. Create win–win outcomes. Strengthen relationships.
Negotiation doesn’t need to feel uncomfortable.
With a clear approach and the right skills, you can negotiate confidently while maintaining positive relationships.
This course helps you prepare effectively for discussions, understand the motivations of others, and manage objections calmly and professionally.
Perfect for roles involving client relationships, internal collaboration, or decision-making.
You’ll learn how to:
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Prepare for negotiations with clarity and confidence
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Ask great questions and uncover real needs
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Use proven negotiation frameworks
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Handle pushback and objections professionally
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Reach agreements that work for everyone
Assertiveness and Confidence Training
Be clear. Be confident. Communicate assertively without conflict.
Communicating assertively is a vital skill for reducing stress, improving relationships, and getting things done.
This course helps you express yourself clearly, set healthy boundaries, and manage difficult conversations with confidence - without being aggressive or passive.
You’ll leave with practical tools you can use immediately in both workplace and everyday situations.
You’ll learn how to:
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Communicate assertively and respectfully
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Set boundaries and say no without guilt
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Respond effectively to challenging behaviour
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Express opinions and needs with confidence
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Project professionalism and credibility
You may also want to look at our Resilience course
Who Is Communication Skills Training For?
Our communication skills courses are designed for professionals at every level.
Whether you’re building confidence in day-to-day interactions or developing more advanced influencing and negotiation skills, these programmes provide practical, actionable tools.
This training is especially valuable for:
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Managers and Team Leaders – who need to motivate, delegate, and give feedback clearly and confidently.
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Customer-Facing Staff – who want to build rapport, handle challenging conversations, and create positive client experiences.
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Project Teams and Collaborators – who need to communicate across departments and keep everyone aligned.
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Aspiring Leaders and Professionals – who want to strengthen their communication skills to advance their careers.
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Remote and Hybrid Teams – who want to improve clarity and engagement in virtual communication.
Whether you manage people, deal with clients, or simply want to be heard more effectively, improving your communication skills can transform your confidence and results.
Why Choose Mark Baglow Training
Whether you’re looking to improve how your team collaborates or you want to boost your own confidence at work, my communication skills training courses will help you speak clearly, listen actively, and build stronger relationships.
Join one of my upcoming public online sessions or get in touch to discuss tailored in-house options – whichever you choose, you’ll walk away with tools you can use straight away.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
