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Frequently Asked Questions
General QuestionsBooking & PaymentsCourse Content & TailoringDelivery & LocationsOn the DayAfter the Course
I provide a wide range of training for organisations across the UK and internationally. Training can be delivering in-person at your workplace or live online via Teams. In-house courses are tailored to your particular requirements and challenges.I pride myself on providing a 100% personal service for you. I'm different from the big, faceless training agencies you may have worked with previously. From your initial enquiry right through to delivering your training and beyond, you will be dealing with me every step of the way. No associate, no subcontractors, no getting passed around a dozen different people.Browse all of my Course Categories to find the right training for you.Leadership and ManagementAI Tools - Claude, Copilot, ChatGPTPersonal EffectivenessProject ManagementMicrosoft ExcelMicrosoft OfficeSales and Customer ServiceCommunication SkillsAll sessions are practical, engaging, and focused on giving you tools you can use immediately in your role.Training is available in-person, online, or in-house at your organisation.Individuals can join one of my Public Course Dates. Organisations can Contact Me to arrange in-house group training.
Yes, please contact me to discuss your requirements.
I would be very happy to deliver a talk or presentation to your conference. It can be on a topic drawn from one of my courses, or another area of your choice.
There is no VAT to pay on top of quoted course prices - the price you see is the price you get.Prices vary depending on whether you’re booking a public course, a private session, or a fully tailored programme. Get in touch for a quick, no-obligation quote.Prices for spaces on public courses can be seen by clicking onto one of the upcoming course dates.Pricing Guide for In-house Training for your OrganisationAll in-house prices are per training day. Larger groups, half days, and longer programmes can be quoted on request.Course tailoring and preparation time is included in your quoted price and not charged separately.Course CategoryIn-PersonLive OnlineLeadership & ManagementPersonal EffectivenessProject ManagementCommunication SkillsSales & Customer ServiceFrom £1,400 per training day for up to 12 attendees.(Under £120 per person per day)From £1,150 per training day for up to 10 attendees.(Under £120 per person per day)AI ToolsMicrosoft ExcelMicrosoft OfficeFrom £1,200 per training day for up to 12 attendees.(£100 per person per day)From £1,000 per training day for up to 10 attendees.(£100 per person per day)In-house group training will work out cheaper per person than sending the team on a public course if you have 4 or more attendees - plus the course is tailored to suit your requirements.The final cost of in-house training depends on delivery format, location (including London), group size and any specialist tailoring; travel and accommodation may apply for in-person sessions.
Unlike many of the large training agencies, I provide you with a 100% personal service from start to finish.With Mark Baglow Training you always get me, Mark Baglow, delivering your course. You will be dealing with me every step of the way - from your initial enquiry right through to the training day. You won't be speaking to a dozen different people. You won't get a random person turning up to deliver your training who doesn't really know anything about you. You will always be working directly with me.
I'm based in Birmingham, so I'm right in the middle of the country. This makes it easy for me to travel to you to deliver training at your organisation.
I do also deliver live online training if you prefer.
Yes. My training is industry-agnostic and suitable for organisations of any size. I regularly work with private businesses, public sector teams, SMEs, publicly-listed companies, and individuals.
Very! All courses include discussions, activities, scenarios, and practical exercises to help you apply what you learn.
All courses include detailed course resources and workbooks containing notes on everything we cover, plus exercises and tools you can use after the course to continue your learning.
Absolutely. I provide development programmes for supervisors, team leaders, middle managers and senior leaders. Courses can be adapted to match the level and needs of the group.
Most managers never receive any formal training. I find that both new and experienced managers gain huge benefits from my Leadership and Management courses.
Both! I make my training as accessible as possible. Individuals can book onto public courses, and organisations can arrange in-house or bespoke training for their teams.
Just navigate to the relevant course and you'll see a section for Public Course Dates.
If you are an organisation, please contact me to discuss in-house training for your team.
Most courses require no previous experience. Where prior knowledge is recommended (e.g. Advanced Excel), it will be clearly stated on the course page. Please do get in touch if you are unsure if a course is right for you.
Yes. Many of my courses are designed for complete beginners and people stepping into a new role. All content is explained clearly, without jargon, so you can build confidence quickly.
Some courses are aimed specifically at those with more experience - such as the Advanced Excel and Microsoft Office courses.
For in-house training, the course content will be tailored to match the skill level and experience of the attendees.
Yes. I offer personalised leadership and management coaching for individuals who want deeper support and guidance. Please Contact Me to discuss how I can help.
Yes. All participants receive a Certificate of Completion after the training.

Whether you’re ready to arrange training or just want to find out more information, it will be great to hear from you.
Join one of my upcoming public courses online or get in touch to discuss tailored in-house options.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
Contact Me
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