Claude AI Training
The most capable AI assistant available — learn to use Claude confidently and get genuinely useful results at work.
Learn practical Claude skills you can apply immediately: from writing better prompts to advanced features that save hours every week.
I also offer a ChatGPT course and a Microsoft Copilot course
5 Star Rated
In-House Training
Public Courses
1 Day Course
Why Claude Training Matters
Claude is one of the most powerful AI assistants available today – and one of the most underused.
Most people scratch the surface, asking the occasional question and wondering why the results feel a bit hit and miss.
The difference between a frustrating AI experience and a genuinely useful one almost always comes down to skills.
Knowing how to write effective prompts, how to set up Claude for your specific work, and how to use its more powerful features transforms what you can achieve.
Whether you're new to Claude or already using it and want to get much more out of it, this practical one-day course will give you the skills, confidence, and techniques to make Claude work hard for you – every day.
You'll learn how to write prompts that produce accurate, tailored results, how to use Claude for research, writing, analysis, and complex tasks, and how to take advantage of advanced features including Claude Skills, integrations with the tools you already use, and much more.
By the end of the session, you'll have a clear understanding of where Claude adds the most value in your work – and exactly how to use it.
You’ll learn how to:
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Write powerful prompts that produce accurate, useful, and well-formatted results
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Use Claude for research, writing, summarising, and analysis
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Set up Projects and custom instructions so Claude understands your context
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Create Claude Skills to automate and repeat complex workflows
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Connect Claude to Google Workspace, Microsoft 365, and other tools
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Work with uploaded documents, spreadsheets, and files
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Use Claude responsibly and safely in a professional environment
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Build a personal prompt library and Skills toolkit you can keep using after the course
Claude AI Course Content
For in-house training the course can be tailored to your specific requirements.
Please Contact Me to discuss in-person or remote training for your team.
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks and templates to apply what you've learned.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
To access all the features of Claude and get the most out of the course I recommend being on the paid version. If you are on the free version you will still get a lot out of the course but won't be able to access all of the features and may come up against usage limits during the day.
The AI Landscape — Context and Confidence
A clear, practical introduction to where AI is today, why it matters, and where Claude fits in.
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How we got here: a brief, accessible history of AI
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Generative AI explained in plain language
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The main players: Claude, ChatGPT, Gemini, and Copilot — what's different about each
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Where AI genuinely adds value vs. where it overpromises
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The human-AI relationship: augmentation, not replacement
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Risks, ethics, and using AI responsibly
Getting to Know Claude
A hands-on orientation to the Claude interface and what makes it distinctive.
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A guided tour of the interface: conversations, Projects, Artefacts, and memory
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Claude's character and approach — and how it differs from other AI tools
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Plans and features: what's available at each tier
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Integrations overview: Google Workspace, Microsoft 365, CRMs, and connected apps
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What Claude genuinely can't do — setting realistic expectations from the start
Prompt Engineering — The Foundation of Everything
The core skills module. Everything else on the day builds on what you learn here.
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Why prompting matters: the same AI can produce wildly different results
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The anatomy of a great prompt: role, context, task, format, and constraints
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Live comparison: a weak prompt vs. a strong prompt on a real task
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The six most useful prompting techniques:
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Role assignment
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Chain of thought
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Few-shot examples
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Constraints and format instructions
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Iterative refinement
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Asking Claude to act as a subject-matter expert
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Common prompting mistakes and how to fix them
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Hands-on exercise: build and refine a prompt from scratch
Claude for Written Communication
Practical and immediately applicable for almost everyone in the room.
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Drafting emails, reports, proposals, and summaries
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Editing and improving your own writing
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Adapting tone and style — formal, casual, persuasive
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Getting Claude to write in your voice
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Summarising long documents quickly
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Hands-on exercise: bring a real piece of writing to improve, or draft something new
Claude for Research and Analysis
Where Claude really earns its keep for knowledge workers.
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Using Claude to research topics, sectors, competitors, and more
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Analysing documents, data, and reports
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Asking Claude to compare, evaluate, and make recommendations
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Understanding limitations: knowledge cutoff, hallucinations, and the importance of verification
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Web search integration — when and how to use it
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Building a repeatable research workflow
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Hands-on exercise: research a real topic relevant to your work
Advanced Features and Power Tips
The techniques that separate occasional users from genuinely capable ones.
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Projects: setting up persistent context and custom instructions
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Artefacts: creating documents, tables, and outputs within Claude
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Extended thinking: when to use it and what it's good for
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Uploading and analysing files: PDFs, spreadsheets, images, and more
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Memory: what Claude remembers across conversations and what it doesn't
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A look ahead: emerging features and integrations to watch
Claude Skills — Teach Claude Once, Use it Forever
One of Claude's most powerful and underused features — your own reusable AI workflows.
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What Skills are and why they're a game-changer for regular Claude users
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Pre-built Skills vs. custom Skills you create yourself
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Live demo: creating a Skill using the skill-creator
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How Skills work across Projects and conversations
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Sharing Skills across your team (Team and Enterprise plan feature)
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Building a Skills library for your organisation
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Practical examples: Skills for writing, research, formatting, analysis, and more
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Hands-on: plan or build a Skill relevant to your role
Responsible and Effective AI Use
The module that's often skipped — but arguably the most important one.
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Data privacy and confidentiality: what should and shouldn't go into Claude
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Hallucinations in practice: how to spot them and what to do
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Bias and fairness considerations
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AI policies at work: does your organisation have one, and should it?
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Building healthy AI habits: when to use Claude, and when not to
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The verification mindset: Claude as a brilliant first draft, not the final word
Your Use Cases — Hands-On Practice
The session that makes everything personal and immediately applicable.
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Group discussion: the most valuable Claude use cases for your organisation
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Structured hands-on time — try real tasks with support in the room
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Build a prompt library together: crowdsource the best prompts from the group
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Small group share-back: wins, surprises, and questions
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Action planning: what will you do differently on Monday morning?
Wrap-Up and Next Steps
Finish the day with a clear plan for what comes next.
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The Claude maturity ladder: where are you now, and where could you be?
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Recommended resources for continuing to develop your skills
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Building a culture of AI experimentation in your organisation
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Q&A
Course Delivery
In-House Training
Private in-house courses are available by contacting me. Delivered in-person at your site or another location of your choice.
In-house sessions allow me to tailor the content to your organisation’s specific goals, culture, and management challenges.
Public Courses
Regular public courses available to everyone. Live, online training classes delivered via Microsoft Teams.
Perfect for individuals or a small number of attendees. Interactive and engaging to give you the classroom experience.
Want to Learn More?
Question about training?
Looking for a quote?
Want a course recommendation?
Just send me a quick message and I'll be happy to help.
Public Course Dates
Book instantly onto one of my regular public courses below. Online Claude courses are delivered as live instructor-led training via Microsoft Teams.
Looking for in-person or remote Claude training for your team?
Please contact me to discuss in-house training options.
- Claude 31/07/2631 Jul 2026, 09:30 – 16:00 BSTLive Online Training
- Claude 28/09/2628 Sept 2026, 09:30 – 16:00 BSTLive Online Training
- Claude 17/12/2617 Dec 2026, 09:30 – 16:00 GMTLive Online Training
Who Is This Course For?
This Claude training course is suitable for all experience levels – from complete beginners to regular users who want to unlock more of what Claude can do.
Whether you've never used Claude before or you use it every day but feel like you're only scratching the surface, this course gives you the confidence, skills, and techniques to get genuinely great results.
This Claude training course is especially valuable for:
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Knowledge workers and professionals – who spend a lot of time writing, researching, summarising, or analysing information and want to work faster and smarter.
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Managers and team leaders – who want better insights, clearer communication, and a practical understanding of how AI can support their teams.
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Business owners and entrepreneurs – who need to do more with less and want to use AI to create content, handle research, and streamline everyday tasks.
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HR and L&D professionals – who want to understand AI's potential for people development, as well as how to help their organisations use it responsibly.
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Marketing and communications professionals – who create a lot of written content and want to produce better work, faster.
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Project professionals and analysts – who want help with planning, research, reporting, and documentation.
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Anyone who has tried Claude, Copilot, ChatGPT or any AI tool and felt underwhelmed – because the problem is almost always the prompting, not the tool.
If you work with information, write documents, or make decisions at work, Claude can save you significant time.
Why Choose Mark Baglow Training
Frequently Asked Questions
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
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Whether you want to build your own Claude skills or introduce them across your team, I'd love to help.
My Claude Training Course teaches you practical techniques you can start using straight away — helping you write faster, work smarter, and get genuinely impressive results from one of the world's most capable AI tools.
Join one of my upcoming public online sessions or get in touch to discuss in-house training — whichever you choose, you'll leave with skills that make a real difference straight away.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
