One-Day Leadership & Management Course
Build confidence, credibility, and essential management skills in just one day.
I also have a more in-depth two-day leadership and management course designed for in-house team training for your organisation.
5 Star Rated
10+ Years Experience
In-House Training
Public Course Dates
Public course places from £350 per person. In-house team training from £1,150 remote or £1,400 in-person for a group.
See detailed pricing information below
Trusted By Teams Across the UK
In the private and public sectors, from SMEs to publicly-listed companies, I've delivered training across a wide range of organisation sizes and sectors.
Lead with Confidence - in Just One Day
Looking for a practical leadership and management course that delivers real results in a single day?
This hands-on programme gives new and aspiring managers the essential skills they need to lead confidently, communicate clearly, and motivate their teams - with proven tools you can apply immediately in your day-to-day role.
I also have a more in-depth two day leadership and management course designed for in-house training for your team.
Great managers aren’t born; they’re developed.
Through practical activities and discussion, you'll explore the genuine challenges of management, not just the theory, and leave knowing exactly how to apply it in your own role.
In this practical one-day leadership course, you'll learn how to:
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Communicate clearly and confidently as a leader
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Use a range of leadership styles to suit the situation and the person
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Delegate tasks effectively without micromanaging
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Motivate and develop your team using practical leadership tools
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Hold productive one-to-one conversations
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Give constructive feedback that supports performance
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Handle difficult conversations professionally and with confidence
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Apply essential management skills straight away in the workplace
You also receive 3 months of personal email support from me for any follow-up questions.
Why Leadership & Management Training Matters
82% of managers are 'accidental managers' promoted into the role with no formal training
It's little wonder so many capable people end up stressed and so many teams underperform.
Good management isn't a personality you're born with - it's a set of skills that can be learned.
This one day gives new and developing managers those foundations, and gives organisations more confident, consistent leaders who get the best from their people.
Leadership and Management One-Day Course Content
I also have a more in-depth 2 day leadership & management course for in-house delivery which can be tailored to your requirements. Contact me to learn more.
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks and templates to put your leadership skills training into action.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
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Post-course email support - you can email me with questions for 3 months after the course, answered personally.
Leadership Fundamentals
You’ll explore the difference between managing and doing, discover the key responsibilities of a manager, and identify what makes a great leader. We’ll also look at leadership styles, team dynamics, and how to adapt your approach to suit different situations. ✔ What a manager is - and what they should do ✔ Leadership vs management ✔ Key leadership styles ✔ The manager’s responsibility for performance and wellbeing ✔ How teams form and develop (Tuckman model)
Communication Skills for Managers
We’ll look at how communication works (and why it sometimes goes wrong), explore active listening, and develop assertiveness to express ideas with clarity and confidence. You’ll also be introduced to the DISC personality model, helping you recognise and adapt to different communication styles. ✔ How communication works - and where it breaks down ✔ Tips for clear, confident communication ✔ Assertiveness and professional confidence ✔ Understanding personality styles with DISC ✔ Influencing others effectively
Motivation and Delegation
This module explores what really motivates people, why recognition matters, and how to delegate effectively to build ownership and engagement. You’ll also learn how to set clear goals and objectives that align with team and business priorities. ✔ The psychology of motivation (Maslow & Herzberg) ✔ Common motivation myths ✔ Why delegation matters - and why it’s often avoided ✔ The process of effective delegation ✔ Setting SMART objectives and clear expectations
Performance and Difficult Conversations
You’ll discover how to deliver positive feedback, address underperformance, and handle challenging conversations constructively. We’ll explore frameworks for feedback and practical approaches for managing performance with confidence and fairness. ✔ Why performance management matters ✔ Giving effective feedback - positive and corrective ✔ Managing difficult conversations ✔ Running effective one-to-one meetings ✔ Building a culture of accountability and growth
Leadership Reflection and Action Planning
✔ Complete your Leadership Self-Audit
✔ Identify strengths and development areas
✔ Create a 30-day action plan to embed new habits
Meet Your Trainer
Mark Baglow
Hi, I'm Mark. When you book this course, you get me – not an associate, not a script read off a slide.
I've spent fifteen years in the world of education, training and development. During my career I learned the thing that still shapes every course I run: people don't remember what you tell them, they remember what they do.
My training is practical, hands-on and refreshingly jargon-free – real tools you'll use on Monday morning, not dry theory you'll have forgotten by lunch.
I'm a certified DISC analyst, and I've designed and delivered leadership, management and communication training across sectors including education, software and financial services.
I'm based in Birmingham – right in the middle of the country – so I can reach you easily for in-person training anywhere in the UK, or even internationally! I also provide live online training if that suits you better.
I keep my business deliberately personal: you deal with me directly, from first enquiry to post-course follow-up, and every session is built around your people and your real-world challenges.
Pricing & Learning Options
Live Online Public Course
Live interactive online training with Mark Baglow via Microsoft Teams.
Small groups with a maximum of 8 participants.
Detailed course notes and resources included.
Questions and comments are welcomed at any time.
3 months of email support for follow-up questions.
£350
per person
Best suited for individuals or if you have 1 - 3 participants
In-House Group Course Live Online
Private group training with Mark Baglow for your organisation live online via Teams.
Tailored to your requirements.
Detailed course notes and resources included.
Recommended group size of up to 10 participants.
Pricing is a day rate for the group - not per person
from £1,150
per day
Works out at under £120 per person for a group of 10
In-House Group Course In-Person
Private group training with Mark Baglow in-person at your workplace.
Tailored to your requirements.
Detailed printed course notes and resources included.
Recommended group size up to 12 participants.
Pricing is a day rate for the group - not per person
from £1,400
per day
Works out at under £120 per person for a group of 12
Best Value for Teams
Half-day courses for in-house training are available on request.
Your satisfaction, guaranteed. I'm confident you'll find this genuinely valuable. If you attend a public course and don't feel it was worth your time, I'll refund your place. For in-house training, if it doesn't deliver what we agreed, I'll put it right.
The final cost of in-house training depends on delivery format, location (including London), group size and any specialist tailoring; travel and accommodation may apply for in-person sessions. No VAT is currently charged.
How In-House Training Works
Bringing training in-house for your team - whether in-person or online - is simpler than you might think.
Here's the whole journey:
Get in touch: Tell me a bit about your team and what you'd like to achieve.
Fill in the form or book a free 30-minute call.
Free scoping call: We talk through your goals, your team and any specific challenges. No charge, no obligation.
Tailored proposal: I send a clear proposal with tailored content and a price. Tailoring and prep are included as standard - no hidden extras. No VAT is currently charged on top of my prices.
Delivery: I deliver the session at your site or live online, fully tailored to your organisation.
Follow-up: Everyone leaves with a workbook and post-course resources to embed what they've learned.
Want to Learn More?
No VAT currently charged · Free discovery call · Tailoring & prep included
Unlock Deeper Insights with DISC
Understanding personality types can transform the way you lead, communicate, and motivate others.
As part of your Leadership and Management Training, you’ll be introduced to the DISC model – a simple yet powerful tool for understanding behavioural preferences and communication styles.
Add optional individual DISC reports to this course for deeper personal insight - or use DISC across a whole team.
Public Course Dates
Book instantly onto one of my regular public courses below. Online leadership and management courses are delivered as live instructor-led training via Microsoft Teams and include detailed course resources.
Looking for in-person or online leadership and management training for your team?
Please contact me to discuss in-house training options.
- Leadership and Management 21/10/2621 Oct 2026, 09:30 – 16:30 BSTLive Online Training
- Leadership and Management 09/12/2609 Dec 2026, 09:30 – 16:30 GMTLive Online Training
Leadership and Management Training Across the UK
Looking for Leadership and Management training in London, Manchester, Birmingham or elsewhere in the UK?
There are two options:
Join one of my live online public courses from anywhere - no travel needed, ideal if you're sending one or two people.
Or, for teams, I deliver in-person (or remote) in-house Copilot training across the UK and internationally.
For in-house training the content can be tailored to suit your organisation and offers excellent value per-person.
I'm Birmingham-based, and I regularly travel across the country to deliver courses.
Get in touch to learn more and get a custom quote.
Who Is Leadership and Management Training For?
This one-day course is designed for professionals at every stage of their management journey who want to strengthen their leadership confidence and impact.
Whether you're a first-time manager or you've been managing for years and want a refresh, you'll leave with practical, actionable tools.
No previous management experience is required.
This training is especially valuable for:
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New Managers and Team Leaders – taking on people management for the first time.
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Experienced Managers – looking to refresh, refocus, and boost team performance.
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Aspiring Leaders – preparing for promotion or a leadership role and want the right line manager training.
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Supervisors and Business Owners – who manage people but have had little or no formal leadership training.
If you’ve ever found yourself thinking “I know what needs to be done — I just need to get others doing it,” this course will give you the skills and confidence to make that happen.
Why Choose Mark Baglow Training
Frequently Asked Questions
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
Helpful Leadership Articles
Delivered in-house for your team. Build leadership capability with extra topics and more depth over two days.
Focus in-depth on understanding motivation and driving high performance in your organisation.
Strengthen self-awareness, empathy and communication to build stronger relationships at work.
I deliver training in many other areas including Personal Effectiveness, Project Management, Microsoft Office, AI Tools and more.
Take the next step in your management journey with a practical, proven leadership and management course that delivers real results in just one day.
Whether you’re joining a public session or booking in-house training for your team, you’ll walk away with the tools, confidence, and clarity to lead effectively.
For in-house training, I also have a more in-depth two day Leadership and Management course.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call.
