Leadership and Management Course
(1 Day)
Build confidence, credibility, and essential management skills in just one day.
I also have a more in-depth two day course for in-house training
5 Star Rated
In-House Training
Public Courses
1 Day Course
Lead with Confidence - in Just One Day
Looking for a practical leadership and management course that delivers real results in just one day?
This hands-on programme gives new and aspiring managers the essential skills they need to lead confidently, communicate clearly, and motivate their teams.
You’ll learn proven tools you can apply immediately in your day-to-day role.
Great managers aren’t born; they’re developed.
In a single, engaging day you’ll learn how to:
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Communicate clearly and confidently as a leader
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Delegate tasks effectively without micromanaging
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Motivate and develop your team using practical leadership tools
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Hold productive one-to-one conversations
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Give constructive feedback that supports performance
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Handle difficult conversations professionally and with confidence
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Prioritise your workload and manage your time
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Apply essential management skills straight away in the workplace
Through practical activities and discussion, you’ll explore the real-world challenges of management - not just theory.
You’ll leave the session with a stronger understanding of what great leadership looks like, and how to apply it immediately in your own role.
Leadership and Management Course Content
For in-house training the course can be tailored to your specific requirements.
I also have a more in-depth 2 day course for in-house delivery.
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks and templates to put your leadership skills training into action.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
Leadership Fundamentals
You’ll explore the difference between managing and doing, discover the key responsibilities of a manager, and identify what makes a great leader.
We’ll also look at leadership styles, team dynamics, and how to adapt your approach to suit different situations.
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What a manager is - and what they should do
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Leadership vs management
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Key leadership styles
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The manager’s responsibility for performance and wellbeing
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How teams form and develop (Tuckman model)
Communication Skills for Managers
We’ll look at how communication works (and why it sometimes goes wrong), explore active listening, and develop assertiveness to express ideas with clarity and confidence.
You’ll also be introduced to the DISC personality model, helping you recognise and adapt to different communication styles.
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How communication works - and where it breaks down
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Tips for clear, confident communication
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Assertiveness and professional confidence
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Understanding personality styles with DISC
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Influencing others effectively
Motivation and Delegation
This module explores what really motivates people, why recognition matters, and how to delegate effectively to build ownership and engagement.
You’ll also learn how to set clear goals and objectives that align with team and business priorities.
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The psychology of motivation (Maslow & Herzberg)
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Common motivation myths
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Why delegation matters - and why it’s often avoided
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The process of effective delegation
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Setting SMART objectives and clear expectations
Performance and Difficult Conversations
You’ll discover how to deliver positive feedback, address underperformance, and handle challenging conversations constructively.
We’ll explore frameworks for feedback and practical approaches for managing performance with confidence and fairness.
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Why performance management matters
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Giving effective feedback - positive and corrective
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Managing difficult conversations
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Running effective one-to-one meetings
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Building a culture of accountability and growth
Leadership Reflection and Action Planning
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Complete your Leadership Self-Audit
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Identify strengths and development areas
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Create a 30-day action plan to embed new habits
Course Delivery
In-House Training
Private in-house courses are available by contacting me. Delivered in-person at your site or another location of your choice. I also have a two day Leadership and Management course which I recommend for in-house training to explore more topics in greater depth.
In-house sessions allow me to tailor the content to your organisation’s specific goals, culture, and management challenges.
Public Courses
Regular public courses available to everyone. Live, online training classes delivered via Microsoft Teams.
Perfect for individuals or a small number of attendees. Interactive and engaging to give you the classroom experience.
Unlock Deeper Insights with DISC
Understanding personality types can transform the way you lead, communicate, and motivate others.
As part of your Leadership and Management Training, you’ll be introduced to the DISC model – a simple yet powerful tool for understanding behavioural preferences and communication styles.
For those who want to take their development further, I also offer optional individual DISC reports that provide tailored insights into your personal style and how you can work more effectively with others.
DOMINANCE
INFLUENCE
STEADINESS
CONCIENTIOUSNESS
What a DISC report offers:
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A detailed breakdown of your dominant DISC style (Dominance, Influence, Steadiness, or Conscientiousness)
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Insights into your communication style, strengths, and potential challenges
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Personalised suggestions for working with other personality types
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Guidance on managing stress, motivation, and collaboration more effectively
In addition to individual profiles, DISC can also be used to assess a team - offering managers a valuable snapshot of group dynamics, communication gaps, and collective strengths.
These reports are optional but recommended – they make a powerful companion to your leadership training and provide you with detailed insights to help with your continued management development.
Learn more about DISC and the different types of reports available →
Public Course Dates
Book instantly onto one of my regular public courses below. Online leadership and management courses are delivered as live instructor-led training via Microsoft Teams and include detailed course resources.
Looking for in-person or remote leadership and management training for your team?
Please contact me to discuss my in-house training options.
Who Is Leadership and Management Training For?
My Leadership & Management Skills (1-Day) course is designed for professionals at every stage of their management journey who want to strengthen their leadership confidence and impact.
An astonishing 82% of managers are not trained - the 'accidental managers' who lead a team just because of a promotion.
Whether you’re a first time manager, or you’ve been managing for years and want to refresh your skills, this course gives you practical, actionable tools you can apply immediately.
No previous management experience is required.
This training is especially valuable for:
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New Managers and Team Leaders – taking on people management for the first time.
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Experienced Managers – looking to refresh, refocus, and boost team performance.
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Aspiring Leaders – preparing for promotion or a leadership role and want the right line manager training.
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Supervisors and Business Owners – who manage people but have had little or no formal leadership training.
If you’ve ever found yourself thinking “I know what needs to be done — I just need to get others doing it,” this course will give you the skills and confidence to make that happen.
Why Choose Mark Baglow Training
Frequently Asked Questions
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
Delivered in-house for your team. Build leadership capability with extra topics and more depth over two days.
If you want to manage others, you need to be able to manage yourself. Improve your time management skills and develop resilience.
Strengthen self-awareness, empathy and communication to build stronger relationships at work.
Develop digital skills with Microsoft Office and Excel courses. Learn the latest Artificial Intelligence tools including ChatGPT and Copilot.
Take the next step in your management journey with a practical, proven leadership and management training course that delivers real results in just one day.
Whether you’re joining a public session or booking in-house training for your team, you’ll walk away with the tools, confidence, and clarity to lead effectively.
If you are looking for in-house training, I also have a more in-depth two day Leadership and Management course.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
