Leadership and Management Course
2 Days In-House
Deepen your leadership impact. Build skills that last.
5 Star Rated
10+ Years Experience
In-House Training
Tailored to You
In-person team training from £1,400 per day or £1,150 per day remote for a group.
See detailed pricing and delivery information below
Trusted By Teams Across the UK
In the private and public sectors, from SMEs to publicly-listed companies, I've delivered training across a wide range of organisation sizes and sectors.
Develop the Leadership Skills That Create Real Change
Give your managers two focused days of practical, in-house leadership and management training - built around your team, delivered at your workplace or live online, anywhere in the UK or internationally.
This is bespoke group training, not an off-the-shelf course.
Every session is tailored to your organisation's people, culture and real-world challenges, so the skills actually stick long after day two.
Whether you're developing first-time managers, sharpening experienced line managers, or building consistency across a whole leadership team, this course gives them the tools, confidence and structure to lead well.
The two-day format is what makes the difference.
There's time to practise, not just listen - to work through your team's genuine situations, run the difficult conversations properly, and leave with plans your managers will actually use.
Over two days, your managers will learn how to:
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Lead with a clear, consistent style that fits their team
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Communicate and influence with confidence at every level
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Delegate effectively and develop their people
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Motivate individuals and build genuine engagement
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Manage performance fairly, including underperformance
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Handle difficult conversations without avoiding them
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Make better decisions and manage change and conflict
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Apply a shared set of frameworks across the management team
You also receive 3 months of personal email support from me for any follow-up questions.
Why Leadership and Management Training Matters For Your Organisation
82% of managers are 'accidental managers' promoted into the role with no formal training.
Most managers are promoted for being good at their previous job, not for being trained to lead.
The cost shows up quietly: inconsistent management across teams, avoidable staff turnover, conflict left to escalate, and capable people disengaging.
Training your managers together changes that.
They learn the same frameworks at the same time, which means the improvement isn't one person's private knowledge - it becomes a shared language across your organisation.
What organisations typically gain:
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Consistency - every manager working to the same standards and frameworks
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Retention - people leave managers, not companies
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Performance - clearer expectations, better feedback, fewer problems left to fester
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Confidence - managers who stop avoiding the hard parts of the job
Leadership and Management Two Day Course Content
Every in-house course is tailored, so the content below is a starting point rather than a fixed script.
We'll shape it around your team's priorities during your free scoping call.
Please Contact Me to discuss in-person or remote training for your team.
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks and templates to put your new leadership skills into action.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
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Post-course email support - you can email me with questions for 3 months after the course, answered personally.
Day 1:
What Makes A Great Leader
Get clear on what effective modern leadership looks like, how your role impacts team performance, and how to build credibility and trust from day one. ✔ The difference between leadership and management – and why both matter ✔ Characteristics of high-performing teams ✔ How teams form and develop using Tuckman’s model ✔ Discover your natural team role through Belbin’s Team Types ✔ Self-assessment and reflection: identifying your strengths as a leader
Leadership Styles and Credibility
The best managers know how to adapt their leadership style for the individual and the situation. Learn how to manage different people to get the best results. ✔ The Tannenbaum & Schmidt Continuum – balancing control and empowerment ✔ Situational Leadership – matching your approach to people’s readiness ✔ Understanding management responsibility and accountability ✔ The Accountability Ladder – creating ownership instead of excuses ✔ Building and maintaining credibility as a leader others trust
Communication and Influence
Strengthen your communication skills so you can give clear instructions, understand different personality types, ask great questions and influence others with confidence. ✔ How communication works – and why it often goes wrong ✔ Frameworks for giving clear messages and feedback ✔ Assertive communication – balancing confidence with empathy ✔ Understanding personality types with DISC and how to manage them effectively ✔ Techniques to influence and engage others, even without authority
Motivation and Recognition
Explore practical strategies for increasing motivation, strengthening relationships, and creating a positive team culture where people thrive. ✔ What motivation really means – exploring Maslow and Herzberg ✔ Common myths about motivation - does money really motivate? ✔ Assessing your team’s motivational drivers ✔ Recognition that works – practical ways to show appreciation ✔ Giving positive feedback that builds trust and confidence ✔ Reflection and discussion on key learning points from Day 1
Day 2:
Delegation and Setting Expectations
Understand how to delegate effectively without micromanaging, set clear expectations and empower your team to take ownership of their work. ✔ Why delegation is essential for effective management ✔ Why managers avoid delegating – and how to overcome barriers ✔ The difference between delegation, empowerment, and abdication ✔ What you should and shouldn’t delegate ✔ The process of delegation and “Don’t take the monkey” principle ✔ Creating and aligning SMART(ER) objectives with team and company goals
Performance Management, Feedback and Difficult Conversations
Learn how to set goals, monitor performance, address issues early and give constructive feedback that supports improvement and development. ✔ Why performance management matters ✔ Systems and processes that help you manage performance effectively ✔ Holding productive one-to-one meetings ✔ Radical Candour – how to care personally while challenging directly ✔ Managing underperformance fairly and constructively ✔ Handling difficult conversations with calm and confidence
Decision-Making, Problem-Solving and Change Management
Develop practical problem-solving skills to help you make better decisions and plans. ✔ Decision-making styles and common biases ✔ Practical tools for problem-solving (5 Whys, Root Cause, SWOT) ✔ Leading through change and uncertainty ✔ Managing resistance and maintaining morale ✔ Using coaching techniques to encourage ownership and solutions
Time Management and Leadership Focus
If you want to manage others, you also have to manage yourself. Stay in control of your time, tasks and email so you can focus on what is really important. ✔ Prioritising tasks and managing competing demands ✔ The Eisenhower Matrix – balancing Urgency and Importance ✔ Managing your to-do list and emails efficiently ✔ Setting boundaries and saying “no” effectively ✔ Building a system for staying proactive and organised
Leadership Reflection and Action Planning
✔ Complete your Leadership Self-Audit
✔ Identify strengths and development areas
✔ Create a 30-day action plan to embed new habits
Meet Your Trainer
Mark Baglow
Hi, I'm Mark. When you book this course, you get me – not an associate, not a script read off a slide.
With in-house training, that matters more than it sounds: I deliver every session personally, so the person who scopes your training with you is the person standing in the room on the day.
I've spent fifteen years in the world of education, training and development. During my career I learned the thing that still shapes every course I run: people don't remember what you tell them, they remember what they do.
My training is practical, hands-on and refreshingly jargon-free – real tools you'll use on Monday morning, not dry theory you'll have forgotten by lunch.
I'm a certified DISC analyst, and I've designed and delivered leadership, management and communication training across sectors including education, software and financial services.
I'm based in Birmingham – right in the middle of the country – so I can reach you easily for in-person training anywhere in the UK, or even internationally! I also provide live online training if that suits you better - which is especially useful for remote or dispersed teams.
I keep my business deliberately personal: you deal with me directly, from first enquiry to post-course follow-up, and every session is built around your people and your real-world challenges.
Pricing & Learning Options
In-House Group Course Live Online
Private group training with Mark Baglow for your organisation live online via Teams.
Tailored to your requirements.
Detailed course notes and resources included.
Recommended group size of up to 10 participants.
Pricing is a day rate for the group - not per person
from £1,150
per day
Two-day course from £2,300
Works out at under £120 per person per day for a group of 10
In-House Group Course In-Person
Private group training with Mark Baglow in-person at your workplace.
Tailored to your requirements.
Detailed printed course notes and resources included.
Recommended group size up to 12 participants.
Pricing is a day rate for the group - not per person
from £1,400
per day
Two-day course from £2,400
Works out at under £120 per person per day for a group of 12
Best Value for Teams
Splitting training over half-days is available on request. I do also have a one-day version of this leadership course.
Your satisfaction, guaranteed. I'm confident you'll find this training genuinely valuable. If it doesn't deliver what we agreed, I'll put it right.
The final cost of in-house training depends on delivery format, location (including London), group size and any specialist tailoring; travel and accommodation may apply for in-person sessions. No VAT is currently charged.
How In-House Training Works
Bringing training in-house for your team - whether in-person or online - is simpler than you might think.
Here's the whole journey:
Get in touch: Tell me a bit about your team and what you'd like to achieve.
Fill in the form or book a free 30-minute call.
Free scoping call: We talk through your goals, your team and any specific challenges. No charge, no obligation.
Tailored proposal: I send a clear proposal with tailored content and a price. Tailoring and prep are included as standard - no hidden extras. No VAT is currently charged on top of my prices.
Delivery: I deliver the session at your site or live online, fully tailored to your organisation.
Follow-up: Everyone leaves with a workbook and post-course resources to embed what they've learned.
Want a Quote for Your Team?
No VAT currently charged · Free discovery call · Tailoring & prep included
Unlock Deeper Insights with DISC
Understanding personality types can transform the way you lead, communicate, and motivate others.
As part of your Leadership and Management Training, you’ll be introduced to the DISC model – a simple yet powerful tool for understanding behavioural preferences and communication styles.
Add optional individual DISC reports to this course for deeper personal insight - or use DISC across a whole team.
Who Is Leadership and Management Training For?
This course is designed for organisations developing a group of managers together - typically up to 12 people, though the format flexes.
It works equally well for managers who've never had formal training and those who've been leading for years without a refresh.
This training is especially valuable for:
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Management teams - where you want consistency across everyone, not just individuals
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New and Managers & Team Leaders – building confidence in managing people for the first time
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Experienced Managers – looking to refine their leadership style and improve results
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Aspiring Leaders – preparing for promotion or taking on greater responsibility
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Growing organisations - where informal management is no longer enough.
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Business Owners – who lead teams but have never had formal leadership training
This in-house leadership and management training helps turn capable employees into confident leaders – equipping them with the tools, mindset, and confidence to inspire and guide their teams effectively.
Why Choose Mark Baglow Training
Frequently Asked Questions
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
Helpful Leadership Articles
Learn the essential skills of leadership in one day. Public dates available for individuals and small numbers of attendees.
Focus in-depth on driving high performance understanding and building motivation in your organisation.
Improve self-awareness, empathy and communication to build stronger relationships at work.
I deliver training in many other areas including AI Tools, Project Management, Personal Effectiveness, Microsoft Office, and more.
If you’re looking to strengthen your management team and build confident, capable leaders across your organisation, I’d love to help.
My Leadership and Management Skills (2-Day) course is perfect as new manager training, or for refreshing and developing people management skills for experienced managers in your team.
I also have a one day leadership course with public training dates.
Tell me a bit about your team and what you'd like to achieve, and I'll put together a tailored proposal for you.
You can also book a free 30 minute no-obligation consultation call here
