Leadership and Management Course
(2 Days In-House)
Deepen your leadership impact. Build confidence that lasts.
I also have a 1 Day course with public training dates.
5 Star Rated
In-House Training
2 Day Course
Develop the Leadership Skills That Create Real Change
Strong leaders don’t just manage tasks – they inspire people.
This two-day in-house leadership and management course gives your team the time, space, and structure to build deeper, more confident leadership skills.
We will take the time to practise, reflect, explore real workplace examples and apply tools that support long-term behavioural change.
You’ll develop your leadership style, learn how to adapt your approach to different people, and gain the tools to manage performance, motivation, and communication with confidence.
Whether you’re an experienced line manager, a team leader looking to refine your approach, or a first-time manager developing a more structured leadership style, this people management course gives you the insight, techniques, and confidence to lead effectively in today’s workplace.
Key outcomes:
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Understand your leadership style and how to adapt it to others
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Develop advanced communication and influence skills
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Motivate, delegate, and manage performance with confidence
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Strengthen team collaboration and trust
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Build confidence to lead with clarity and empathy
Leadership and Management Course Content
For in-house training the course can be tailored to your specific requirements
Every participant receives:
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A comprehensive course workbook packed with notes, exercises, and templates.
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Step-by-step frameworks and templates to put your new leadership skills into action.
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Practical examples that can be applied to real workplace challenges straight away.
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Certificate of Completion after the course.
What Makes a Great Leader
Get clear on what effective modern leadership looks like, how your role impacts team performance, and how to build credibility and trust from day one.
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The difference between leadership and management – and why both matter
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Characteristics of high-performing teams
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How teams form and develop using Tuckman’s model
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Discover your natural team role through Belbin’s Team Types
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Self-assessment and reflection: identifying your strengths as a leader
Leadership Styles and Credibility
The best managers know how to adapt their leadership style for the individual and the situation. Learn how to manage different people to get the best results.
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The Tannenbaum & Schmidt Continuum – balancing control and empowerment
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Situational Leadership – matching your approach to people’s readiness
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Understanding management responsibility and accountability
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The Accountability Ladder – creating ownership instead of excuses
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Building and maintaining credibility as a leader others trust
Communication and Influence
Strengthen your communication skills so you can give clear instructions, understand different personality types, ask great questions and influence others with confidence.
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How communication works – and why it often goes wrong
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Frameworks for giving clear messages and feedback
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Assertive communication – balancing confidence with empathy
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Understanding personality types with DISC and how to manage them effectively
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Techniques to influence and engage others, even without authority
Motivation and Recognition
Explore practical strategies for increasing motivation, strengthening relationships, and creating a positive team culture where people thrive.
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What motivation really means – exploring Maslow and Herzberg
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Common myths about motivation - does money really motivate?
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Assessing your team’s motivational drivers
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Recognition that works – practical ways to show appreciation
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Giving positive feedback that builds trust and confidence
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Reflection and discussion on key learning points from Day 1
Delegation and Setting Expectations
Understand how to delegate effectively without micromanaging, set clear expectations and empower your team to take ownership of their work.
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Why delegation is essential for effective management
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Why managers avoid delegating – and how to overcome barriers
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The difference between delegation, empowerment, and abdication
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What you should and shouldn’t delegate
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The process of delegation and “Don’t take the monkey” principle
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Creating and aligning SMART(ER) objectives with team and company goals
Performance, Feedback and Difficult Conversations
Learn how to set goals, monitor performance, address issues early and give constructive feedback that supports improvement and development.
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Why performance management matters
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Systems and processes that help you manage performance effectively
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Holding productive one-to-one meetings
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Radical Candour – how to care personally while challenging directly
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Managing underperformance fairly and constructively
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Handling difficult conversations with calm and confidence
Decision-Making, Problem-Solving and Change
Develop practical problem-solving skills to help you make better decisions and plans.
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Decision-making styles and common biases
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Practical tools for problem-solving (5 Whys, Root Cause, SWOT)
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Leading through change and uncertainty
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Managing resistance and maintaining morale
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Using coaching techniques to encourage ownership and solutions
Time Management and Leadership Focus
If you want to manage others, you also have to manage yourself. Stay in control of your time, tasks and email so you can focus on what is really important.
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Prioritising tasks and managing competing demands
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The Eisenhower Matrix – balancing Urgency and Importance
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Managing your to-do list and emails efficiently
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Setting boundaries and saying “no” effectively
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Building a system for staying proactive and organised
Leadership Reflection and Action Planning
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Complete your Leadership Self-Audit
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Identify strengths and development areas
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Create a 30-day action plan to embed new habits
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Peer feedback and reflection
Course Delivery
In-House Training
This course is designed exclusively for in-house delivery, allowing me to tailor every element to your organisation’s goals, culture, and challenges. Contact me to discuss your requirements and learn more.
I do alternatively have a one-day Leadership and Management course with public training dates.
Course Format:
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Duration: 2 full days (typically 9:30 am – 4:30 pm)
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Group size: Up to 12 participants for optimal discussion and engagement
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Delivery options: In-person at your UK workplace or live online
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Includes: Comprehensive course workbook and certificate of completion
Optional Add-On:
Include DISC personality reports for each participant to gain deeper personal insights and strengthen team collaboration.
Unlock Deeper Insights with DISC
Understanding personality types can transform the way you lead, communicate, and motivate others.
As part of your Leadership and Management Training, you’ll be introduced to the DISC model – a simple yet powerful tool for understanding behavioural preferences and communication styles.
For those who want to take their development further, I also offer optional individual DISC reports that provide tailored insights into your personal style and how you can work more effectively with others.
DOMINANCE
INFLUENCE
STEADINESS
CONCIENTIOUSNESS
What a DISC report offers:
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A detailed breakdown of your dominant DISC style (Dominance, Influence, Steadiness, or Conscientiousness)
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Insights into your communication style, strengths, and potential challenges
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Personalised suggestions for working with other personality types
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Guidance on managing stress, motivation, and collaboration more effectively
In addition to individual profiles, DISC can also be used to assess a team - offering managers a valuable snapshot of group dynamics, communication gaps, and collective strengths.
These reports are optional but recommended – they make a powerful companion to your leadership training and provide you with detailed insights to help with your continued management development.
Learn more about DISC and the different types of reports available →
Who Is Leadership and Management Training For?
This Leadership and Management Skills (2-Day) course is ideal for professionals at all stages of their leadership journey who want to develop deeper confidence, consistency, and capability in leading people and performance.
This training is especially valuable for:
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New Managers & Team Leaders – building confidence in managing people for the first time
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Experienced Managers – looking to refine their leadership style and improve results
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Aspiring Leaders – preparing for promotion or taking on greater responsibility
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Supervisors & Line Managers - who have perhaps not had training but want to improve their people management skills
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Business Owners – who lead teams but have never had formal leadership training
This in-house leadership and management training helps turn capable employees into confident leaders – equipping them with the tools, mindset, and confidence to inspire and guide their teams effectively.
Why Choose Mark Baglow Training
Frequently Asked Questions
For more general questions about booking, pricing, delivery and more, please visit the main FAQ Page
Learn the essential skills of leadership in one day. Public dates available for individuals and small numbers of attendees.
If you want to manage others, you need to be able to manage yourself. Improve your time management skills and develop resilience.
Strengthen self-awareness, empathy and communication to build stronger relationships at work.
Develop digital skills with Microsoft Office and Excel courses. Learn the latest Artificial Intelligence tools including ChatGPT and Copilot.
If you’re looking to strengthen your management team and build confident, capable leaders across your organisation, I’d love to help.
My Leadership and Management Skills (2-Day) course is perfect as new manager training, or for refreshing and developing people management skills for experienced managers in your team.
I also have a one day course with public training dates.
Get in touch today to discuss your goals and explore how I can tailor the course to your organisation.
Just fill in the form to get the conversation started.
You can also book a free 30 minute no-obligation consultation call here
